Sometimes a stone can fall out of your jewelry, leaving you with an empty setting and a loose gem. Our gemstone setting service puts the stone back where…
Start RepairMissing a Stone? We’ll Set It Right
Diamond and gemstone setting, replacement stones, and tightening for loose settings. Setting labor from $5 plus the stone — transparent pricing before you ship.
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- from $5.00
- starting price
- 3
- services
- Lloyd’s
- insured shipping
$5.00
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Every Stone Secured, One Trusted Workshop
Whether you still have the stone or need us to supply one, our setters put it back where it belongs — with upfront pricing before you ship.
Diamond Setting Service
$5.00This service is for setting (1) diamond, fancy colored diamond, cubic zirconia (CZ) or moissanite stone. This service is the labor cost for setting and does not include…
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Stone Tightening Service
$50.00If you think the stones in your jewelry are a little wobbly, then don't take the risk of having them fall out! Choose this service to tighten up…
Start RepairWhat’s Wrong With Your Setting?
Pick the problem — we’ll point you to the exact service.
01
Stone Fell Out (I Have It)
Gemstone Setting · from $5.00
02
Stone Lost (Need a Replacement)
Gemstone Replacement & Setting · from $5.00
03
Diamond Needs Setting
Diamond Setting Service · from $5.00
04
Stones Feel Loose or Wobbly
Stone Tightening Service · from $50.00
05
Worn Prong Tips
Prong Retipping Service · from $35.00
06
Broken or Missing Prong
Prong Rebuilding Service · from $45.00
07
Want an Appraisal After
Jewelry Appraisal Document · from $105.00
08
Something Else
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Stones We Set
Natural and lab-grown diamonds, precious and semi-precious gems, and simulants.
- Diamonds
- Lab-Grown Diamonds
- Sapphires & Rubies
- Emeralds
- Semi-Precious Gems
- Cubic Zirconia
- Moissanite
- Birthstones
How Much Does Stone Setting Cost?
Setting prices are labor only — replacement stones are quoted by type, size, and quality before any work begins.
| Repair service | Starting price |
|---|---|
| Diamond Setting Service | from$5.00 |
| Gemstone Replacement and Setting Service | from$5.00 |
| Prong Retipping Service | from$35.00 |
| Prong Rebuilding Service | from$45.00 |
| Stone Tightening Service | from$50.00 |
How Mail-In Stone Setting Works
No jeweler nearby? No problem. Your piece travels safely to our New York workshop and back — fully tracked the whole way.
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Ship Your Piece
Order online, pack your piece (and the stone, if you have it) securely, and ship it to our workshop. We’ll guide you through safe packing every step of the way.
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Expert Setter Secures It
A master setter inspects the setting, tightens or rebuilds it as needed, and sets the stone. If a replacement stone is needed, we confirm the quote before ordering it.
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Returned to You, Insured
Your piece ships back fully insured via FedEx with tracking — you’ll get an email the moment it’s on its way.
Typical turnaround: 7–10 business days from arrival • FedEx shipping options at checkout • Fully insured by Lloyd’s of London
Stone Setting Questions, Answered
How much does stone setting cost?
Setting labor starts at $5 per stone for diamonds and gemstones you already have. Stone tightening starts at $50 for up to 8 loose side stones. If you need a replacement stone, we quote it by type, size, and quality before any work begins.
I still have the stone — can you reset it?
Yes. Pack the stone securely with the piece, choose the setting service, and we inspect the setting, repair any worn prongs, and set it.
Can you match a lost stone?
Yes. Tell us the stone type and size if you know it; our setters match color, cut, and size to the remaining stones and confirm the price with you first.
How long does stone setting take?
About 7–10 business days from the day your piece arrives, plus shipping time each way. Sourcing an unusual replacement stone can add time — we tell you up front.
Is my piece insured during shipping?
Yes. We ship via FedEx and every shipment is fully insured by Lloyd’s of London. At checkout you select a FedEx shipping option (or ship on your own), and we return your piece fully tracked and insured.
Bring Your Piece Back to Whole
Skip the mall kiosk. Get your stone set by experts — transparent pricing, insured FedEx shipping options, and no appointment needed.
Start Your Stone RepairQuestions? We’re here Mon–Thu 9AM–5PM ET & Fri 9AM–4PM ET — or chat with us anytime.