Jewelry & watch repair by mail.

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Watch Repairs

Open quartz watch caseback with the battery visible

When your watch stops working, the main culprit is the watch battery. Fortunately, it's a quick fix with our watch battery replacement service! We can supply batteries for…

3-5 business days
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rolex broken crystal

The watch crystal is the glass that covers your watch, and when it gets scratched or damaged it's definitely an eyesore! Our watch crystal replacement service removes the…

10-15 business days
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stem and crown replacement

Watch crowns and stems are a very important part of your watch. This little knob is the part that manipulates the watch and ensures that it’s set and…

7-10 business days
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watch link removal service

Is your watch too loose for your wrist? No problem; our watch link removal service takes out as many links as you need to get that perfect fit.

7-10 business days
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watch-polishing

Over time, watches are prone to dents or scratches. We can help you get your watch in the best condition by polishing, brushing and finishing your case. We…

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watch pressure test

Want to test out the water resistance of your watch? Select from our list of watches, send it in and we’ll handle the rest. The point of the test…

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quartz watch repair

Is your watch constantly stopping or losing time? Is it difficult to set or showing signs of moisture and condensation on the inside? Our mechanical movement overhaul is…

3-5 weeks
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Can’t find your repair? Send a photo and a few details. A jeweler will look at your piece and get back to you with the right service. Send photos to a jeweler
Include a photo and as much detail as you can to help our team understand the right service for you.

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How mail-in repair works

See the full process
  1. Quick Jewelry Repairs cart screen with a repair service, add-another-piece option, and order summary
    1

    Choose and configure

    Pick the service and options and see the starting price.

  2. Padded envelope with a QJR prepaid FedEx label, a ring sealed in a ziplock bag, and the printed QJR packing slip
    2

    Ship it in

    Follow the packing instructions you receive after checkout.

  3. Open QJR return mailer with the jewelry box fitted inside
    3

    Back to you, tracked

    Your piece comes home in QJR packaging with tracking.

Guided repair finder

Find the right repair in three quick steps

Choose the piece, describe the problem, then review the strongest matching services before configuring your exact price.

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