Privacy Policy

We at Quick Jewelry Repairs, Inc. (“Quick Jewelry Repairs,” “QJR,” “we,” “us”) are committed to protecting your privacy. This Privacy Policy explains:

• What information we collect,

• How we use it, and

• If and when we share it.

This Policy applies only to Quick Jewelry Repairs and its affiliates. It does not cover third-party websites linked on our Site.

Policy Updates:

We may update this Privacy Policy at any time. Changes will be posted here, and your continued use of the Site constitutes acceptance of the updated terms. Please check this page periodically for the latest version.

Minors:

Our Site is not intended for individuals under 18. We do not knowingly collect information from minors, and they are not permitted to make purchases, request quotes, or submit any personal data on this Site.

We collect information from users in three ways:

1. Information You Provide

You may voluntarily provide personal information, including:

• Name, email, phone number, and mailing address
• Credit card or payment details for transactions
• Details provided during account creation, repair quotes, surveys, or feedback submissions

2. Automatically Collected Information

When you visit our Site, we collect basic technical information, such as:

• IP address, browser type, and visit timestamps
• Referring pages (e.g., links directing you to our Site)
• Clickstream data (a record of your actions and selections on our Site)

3. Cookies and Tracking Tools

To enhance your experience, we use:

• Cookies: Small files stored on your device to personalize services and speed up navigation. Cookies do not contain personally identifiable information.
• Web Beacons: Tools that help track user activity for analytics and service improvement.

If you prefer not to accept cookies, you may adjust your browser settings. However, disabling cookies may limit essential Site features.

Important Note on Voluntary Information

Any information you share online—such as in emails or through forms—can potentially be accessed by others. While we strive to protect your data, transmissions over the internet are not entirely secure, and you assume this risk. You are responsible for maintaining the confidentiality of your passwords and account information.

We use the information collected to:

1. Enhance Your Experience

• Improve the functionality, offerings, and performance of our Site based on your feedback.
• Personalize your experience to ensure you find relevant content and services.

2. Provide Services

• • Process transactions and deliver the products or services you’ve requested.
• • Respond effectively to customer support requests and inquiries.

3. Communicate with You

• • Send order updates, notifications, and promotional emails.
• • You may unsubscribe from promotional emails at any time by clicking the “unsubscribe” link included in each email.

4. Legal Compliance and Protection

We may disclose your information when necessary to:

• • Comply with applicable laws or legal processes
• • Respond to government inquiries
• • Protect the rights, property, or safety of Quick Jewelry Repairs, our customers, or others

Except in connection with providing information to our business associates for the purpose of responding to inquiries made by you, and performing our obligations to you, we do not use or disclose your personal information to any third parties without your permission. Any aggregated statistical ratings information we may provide to prospective advertisers or partners, as noted above, will not contain any such personal information.
Quick Jewelry Repairs stores the personal information you provide on computer servers in a controlled environment. We implement a variety of security measures to maintain the safety of your personal information. When personal information, such as a credit card number, is transmitted from our website, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Unfortunately, however, no data transmission over the Internet can be guaranteed to be 100% secure. Accordingly, while we strive to protect your personal information, we cannot guarantee or warrant the security of any information you transmit to us, or to or from our online products or services. Quick Jewelry Repair hereby disclaims to the extent permitted by law, assurance that the information you provide us will remain free from loss, misuse, or alteration by third parties who, despite our efforts, obtain unauthorized access. You transmit all such information at your own risk.

Except as described in this policy, we will not willfully disclose any individually identifiable information about users of this Site to any third party without first receiving that user’s permission. We may disclose your information when we believe in good faith that the law requires it or to protect our or other’s rights or property.

We may disclose your information to trusted third parties who assist us in operating our Site, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our Site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

WHILE WE STRIVE TO SELECT THIRD PARTY PARTNERS WHO HAVE OR SHARE THE SAME STANDARDS IN REGARDS TO PRIVACY POLICIES COMPARABLE TO ITS OWN THE USER AGREES THAT WITH RESPECT TO THOSE THIRD PARTIES, INCLUDING WITHOUT LIMITATION THE SITES WE LINK TO, WE DO NOT MAKE ANY REPRESENTATION OR WARRANTY REGARDING THE SAME, NOR WILL WE BE RESPONSIBLE TO THE USER OR ANYONE ELSE FOR ANY PRODUCTS, SERVICES OR OTHER MATERIAL THAT MAY BE SOLD, LICENSED, DISTRIBUTED OR PROMOTED BY SUCH THIRD PARTIES OR ON SUCH SITES, OR FOR ANY CONTENT ON SUCH SITES. WE ENCOURAGE VISITORS OF THESE SITES TO REVIEW THE PRIVACY POLICIES POSTED ON THESE SITES.

You may register to receive communications from us directly on the Site. After you register, we may periodically send you newsletter and other e-mails featuring special offers, promotions and other benefits. If you no longer wish to receive these communications, please let us know by clicking on the “unsubscribe” link in our e-mails. Our e-mail database is continually updated. However, you may continue to receive e-mail communications from us for up to ten business days from the time we receive your unsubscribe request. Please note that we can only control our own mailing list and policies. Third party advertisers that maintain their own mailing lists may send communications that advertise our products or services; and you may need to contact those parties directly in order to stop receiving their e-mail communications.

Certain administrative communications, including e-mails and telephone calls, are necessary in order to deliver our products and services. If you agree to purchase our products and services, you agree to receive these administrative communications. For further clarification of these administrative communications, please contact our customer service center at 844-383-5109.

If you choose to purchase products or services through a third party site, or otherwise access a third party site, the data collected by the third party is governed by that third party’s privacy policy. We encourage you to review the privacy policies of any other sites you visit. Quick Jewelry Repairs is not responsible for the privacy statements or other content on third party websites.

This paragraph applies only to California residents. We may, from time to time, share you personally identifiable information with unaffiliated third parties or their direct marketing purposes. As a California resident, you have a legal right to request and receive in writing or by e-mail the names and addresses of all such third parties who received your personally identifiable information during the previous calendar year and a list of the types of personally identifiable information disclosed to such third parties. To request such information, please send an e-mail to legal (at) quickjewelryrepairs.com.

We will not honor such a request more than once per calendar year.

This Privacy Policy applies only to information collected through this Site and not to information collected offline or through other means or media.

Questions regarding the above statement should be directed to us for clarification.