ABOUT OUR TEAM

Your Jewelry Is In Good Hands

Trusted Jewelers since 1981

Our Story

People are used to getting their jewelry repaired locally at retailers, like Kay Jewelers, Sears and other big box shops. What they don’t realize is that these retailers are actually shipping their jewelry repairs out to centrally located manufacturing companies, like our parent company. MJJ Brilliant specializes in jewelry/watch repair and have the infrastructure, resources and technology to deliver.

Throughout years of having a high demand for repair services, and hearing the struggles of concerned clients regarding finding reputable local jewelers, we launched as an online platform to better accommodate our customers. Quick Jewelry Repairs is a nationwide solution to avoiding the headache and difficulty of repairing precious and valuable jewelry items and watches.

We are the repair source and launching QJR to cut out the middleman to provide the same standard in quality repairs that major retailers use but without that big retail price tag.We thrive on learning from the mistakes of fellow jewelers in order to not only advance the industry, but ensure the satisfaction of customers.

Our Core Values

Passion
Our passion for jewelry translates into the amount of work we put in ensuring customers are satisfied with their repairs. We are enthusiastic about the industry and following the latest trends.

Fun
We like to keep a friendly and personable work environment. At Quick Jewelry Repairs, we firmly believe that a happy team equals quality repairs.

Creativity
We like to think of ourselves as a highly innovative company. Our passion for jewelry is more than just repairs, we are constantly thinking of new ways to advance the industry as a whole.

Secure and Transparent

We understand how unnerving it is to send your jewelry to a complete stranger. That’s why we offer you assistance via phone or our messaging system.Our customer service team is completely in house, never outsourced.

Jewelry Veterans

We only hire experienced bench jewelers with years of practice. They are certified, background checked, and work under video surveillance for maximum security.If we cannot trust them with our jewelry, then we won’t let them handle yours.

Quality Guaranteed

We stand behind our repairs, which is why we have a 30-day money back guarantee to ensure quality and your satisfaction. We have repaired over a million jewelry items and watches throughout the past 15 years with zero complaints.


Meet The Team

Jason

Meet the founder and creative mind behind Quick Jewelry Repairs!

Meet The Team: Jason

Meet the company founder and the creative mind behind Quick Jewelry Repairs!

How many years have you been in the jewelry industry?
15 years, give or take.  I grew up in this industry.

 

What are your areas of expertise? 
My specialties include ring sizing, standard jewelry work, prong repair, and custom designs.  You name it, and I’ve gotten the opportunity to work on it!

 

What made you join the jewelry industry?  
I always loved the industry, but I knew for sure that I wanted to stay in it after college, when I started working on creating jewelry. I love redesigning and bringing jewelry back to life!

 

What’s your favorite gemstone?
Definitely blue topaz; it reminds me of the ocean.

 

 

 

What do you like to do in your spare time?
Along with being an avid reader, I’m a big fan of the outdoors.  Hiking and bike riding are two of my favorite pastimes.  And of course, I love spending time with my family.

 

Where would we find you on a day off?
Probably riding my bike from borough to borough in NYC.

 

Can you tell us one interesting fact about yourself?
I like to make people laugh, no matter what!
Well, there you have it, folks!  That’s Jason in a nutshell.

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Sneha

Sneha is a little famous from all of our Instagram repair images taken around the office.

Meet The Team: Sneha

Sneha is a little famous from all of our Instagram repair images taken around the office.

How many years have you been in the industry?
Oh gosh, it feels like forever!  In reality it’s been about 10 years.

 

What are your specialties? 
Along with general jewelry work, I’m an expert at sizing rings, repairing watches, fixing damaged prongs, and what we at Quick Jewelry Repairs call “spa treatments,” AKA steaming clean and polishing jewelry pieces.

 

Why did you join the jewelry industry?
I happened to fall into working as a bench jeweler and have loved it ever since.  It was a great opportunity that led me to find my passion, and I’m so glad it did.

 

What is your favorite gemstone? 
Diamonds – we all know they are a girl’s best friend!

 

What do you like to do in your spare time? 
Relaxing on my couch and spending quality time with my closest friends.

 

Where would we find you on a day off? 
Shopping!  I love finding new pieces for my wardrobe or cute staples to accessorize with.

 

What’s one fun fact about yourself you’d like people to know?
I love drawing.  On a rare day that I’m not shopping or out with my friends, it’s one of my favorite ways to relax.

Want to know anything else about Sneha?  Let us know in the comments and we’ll make sure you get an answer!

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Ara

Ara is one of the employees who has been with us the longestand our go-to guy for so many things!

Meet The Team: Ara

Meet Ara, our go-to guy for so many things!

How many years have you been in the industry? 
I’ve worked in the jewelry industry for decades!  This year marks 46 years for me.

 

What are your specialties? 
Without tooting my own horn so to speak, my specialty is everything. With so many years of experience, I’ve gotten the opportunity to learn and excel in so many areas.

 

Why did you join the jewelry industry? 
Growing up, my uncle had a small shop and he let me learn from him.  At a very young age, I realized I wanted to be a jeweler.

 

What is your favorite gemstone? 
Diamonds were the first stone I worked with, so I’ve always had a soft spot for them.  And who can resist the way they sparkle?

 

What do you like to do in your spare time? 
I’m a huge sports fan, so I watch a lot of hockey and soccer.  My favorite teams are the New York Rangers and Manchester United.

 

Where would we find you on a day off? 
My favorite place to be on a day off is at home watching sports

 

Tell us one interesting talent or fun fact about yourself. 
I’m happiest when I’m behind the bench or in the office working on jewelry.  A lot of people say this, but I truly love what I do and there isn’t anywhere else I’d rather be.

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Lenny

Originally from Russia, Lenny has been a part of this team for a long time,

Meet The Team: Lenny

Originally from Russia, Lenny has been a part of this team for a long time,

How many years have you been in the industry?
20 years

What are your specialties?
I can pretty much do it all, but I’m especially good at ring sizing, prong and watch repairs, estimates/appraisals, engraving, and of course our signature spa treatments.

Why did you join the jewelry industry?
When I came to America from Russia, this was one of the greatest professions someone could have here. I had the skills to learn and grow in this industry, and I’ve enjoyed every minute of it.

What is your favorite gemstone?
Diamond, definitely. It’s so beautiful how they sparkle.

What do you like to do in your spare time?
I like to get lost in new places and explore.

Where would we find you on a day off?
I’m pretty outdoorsy, so generally either the park or the beach is a safe bet.

Tell us one interesting talent or fun fact about yourself.
I can remember everything and where it was or where it was moved! My family loves this about me, since it makes me pretty good at finding things.

Well, there you have it, folks!  That’s Lenny in a nutshell.

 

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Albert

Find out what motivates Albert to be a great member of our team!

Meet The Team: Albert

Find out what motivates Albert to be a great member of our team!

How many years have you been in the industry? 
It’s been about 26 years now.

What are your specialties? 
I have spent years working to learn the ins and outs of the industry, focusing primarily on ring sizing, jewelry work, prong repair, custom designs, appraisals, estimates, and watch repair.

Why did you join the jewelry industry? 
I like working with my hands and jewelry lets me do that on a daily basis.

What is your favorite gemstone?
Sapphire – I love the variety of colors that they come in.  It’s beautiful to see how different they can be.

What do you like to do in your spare time? 
I love just being with my kids and taking them to the playground.

Where would we find you on a day off? 
When I’m not at work, I like to be at home with my kids. Spending time with them makes my day!

Tell us one interesting talent or fun fact about yourself. 
I do it all for my children.  They are the most important thing in my life.

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Robert

We’re excited to introduce you to Robert, one of our most experienced jewelers on staff.

Meet The Team: Robert

We’re excited to introduce you to Robert, one of our most experienced jewelers on staff.

How many years have you been in the industry? 
30 years in total.

What are your specialties? 
Ring sizing, prong repair, estimates, watch repair, engraving, spa treatment, appraisals…pretty much everything. I’ve worked in all areas of this field from shifts in factories to managing a huge team of jewelers.

Why did you join the jewelry industry? 
I was offered an opportunity to start at the bottom and was excited to keep learning more.  I told myself I would leave when I stop learning – I haven’t left yet!

What is your favorite gemstone? 
Diamonds, they are beautiful.

What do you like to do in your spare time? 
My kids are all grown up, so I like to be with my wife and relax, just the two of us.  We love when the kids come to visit, though!

Where would we find you on a day off? 
Home usually.  If I’m not at work, there’s no place I’d rather be.

Tell us one interesting talent or fun fact about yourself. 
Jewelry is my passion. Not everyone gets to do what they love for a living, but I am very glad that I am able to.

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Shelly

Find out why Shelly joined the industry and learn a few interesting things about her.

Meet The Team: Shelly

Find out why she joined the industry and learn a few interesting things about her.

How many years have you been in the industry? 
It’s been about 25 years now.

What are your specialties?
Ring sizing, prong repair, estimates, watch repair, engraving, spa treatments…I’m pretty well-rounded on the jewelry repair front!

Why did you join the jewelry industry? 
I started as an apprentice and I really liked it!  After that, they couldn’t get rid of me, haha.

What is your favorite gemstone? 
Emerald, because its a lucky color; at least, that’s what my mother always told me growing up.

What do you like to do in your spare time? 
I’m a big homebody when I’m not in the office, so I actually enjoy being home and cooking or cleaning.  Having a clean house is soothing to me.

Where would we find you on a day off? 
Binge-watching my current favorite TV show, most likely.  I’m always taking recommendations if you’ve seen anything good recently!

Tell us one interesting talent or fun fact about yourself. 
I am someone who actually likes to exercise.  It helps me to de-stress and relax after a long day.

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Avi

We think you’re really going to like Avi – we know we do.

Meet The Team: Avi

We think you’re really going to like Avi – we know we do.

How many years have you been in the industry? 
22 years, most of which I have worked here.

What are your specialties? 
Ring sizing, prong repair, estimates, watch repair, engraving, spa treatments, appraisals…you name it, I can do it!

Why did you join the jewelry industry? 
I started working in retail as a sales person and wanted to learn more about how a jewelry piece is created. So I ended up finding a job that allowed me to see all of the behind the scenes aspects of jewelry design and have loved it ever since.

What is your favorite gemstone? 
Diamond, because it sparkles. I know it’s a favorite for a lot of our team, but there’s a reason it’s a classic.

What do you like to do in your spare time?
I like to eat and try out new restaurants. Also, I very much enjoy playing basketball and spending time with my kids.

Where would we find you on a day off? 
I spend all of my free time with my kids, so probably outside playing with them, or maybe inside eating.

Tell us one interesting talent or fun fact about yourself.
I know all of the states in the US by heart.

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Michele

Michele has been an incredible asset to our team in both our repair and online presence.

Meet The Team: Michele

Michele has been an incredible asset to our team in both our repair and online presence,

How many years have you been in the industry? 
5 years now.

What are your specialties? 
My biggest areas of expertise are sizing, prong repair, estimates, watch repair, and engraving, but I’m working hard with the team to master it all!

Why did you join the jewelry industry? 
I had always taken an interest in vintage jewelry and was curious as to how jewelry is made. Working here has allowed me to experience the jewelry making process firsthand.

What is your favorite gemstone?
My favorite gemstone would be the opal. It comes in so many different colors and each opal has its own amount of “fire” in them which makes each stone unique.

What do you like to do in your spare time? 
In my spare time, I like to take photos. A lot of the content you see on our Instagram is actually my work.

Where would we find you on a day off?
You will usually find me out roaming the city or at a museum checking out a new installation. If not, I am at home enjoying a movie or passing time with video games.

Tell us one interesting talent or fun fact about yourself. 
I used to take Shakespeare classes when I was in middle school. Seeing all the types of jewelry they had in that era really sparked my interest in vintage pieces, and how the evolution of jewelry making came about.

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Jessica

We’d like to introduce you to our marketing guru, Jessica!

Meet The Team: Jessica

We’d like to introduce you to our marketing guru, Jessica!

How many years have you been in the industry?
I’ve worked in marketing-related fields for about 10 years now, and I have about 5 years of jewelry industry experience.

What are your certifications or specialties?
I have my AJP from the Gemological Institute of America, which has definitely given me a lot of information about the jewelry industry! I can’t fix anything – yet – but
I love working with the team and seeing all of their talents.

Why did you join the jewelry industry? 
I was that really nerdy kid who always collected rocks and wanted to know more about what each different one was.  But it wasn’t until I fell into a job doing quality control on jewelry that I really knew I wanted to work in this industry.

What is your favorite gemstone or designer? Why?
I love Australian black opal! The play-of-color is gorgeous, and it goes with pretty much every outfit.

What do you like to do in your spare time? Where would we find you on a day off?
I’m still a pretty big nerd, so probably at home reading and hanging out with my dog.  It’s relaxing.

Tell us one interesting talent or fun fact about yourself.
I don’t know if this is technically considered a talent, but I can lick my elbow?  I read one time on a Snickers wrapper that it’s supposed to be impossible.  It’s not.

Editor’s note: Jessica will NOT be doing your jewelry repairs, FYI.  She’s working with the team in other capacities🙂 Don’t worry, only our highly skilled professionals will have access to any repairs.

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Still Having Second Thoughts?

Visit our Before & After page or talk to a human. Our in house customer service team can easily be reached via our email messaging system at the bottom right hand corner of your screen.

We respond to emails Monday-Thursday 9am-6pm ET & Friday 9am-5pm ET.

Reach out today