Prong Rebuilding Service
$45.00Your jewelry’s prongs can eventually break as time passes. Our prong rebuilding service can fix broken jewelry prongs or replace prongs that have gone astray.
Start RepairKeep Your Stones Where They Belong
Worn tips retipped, broken prongs rebuilt — so your diamonds and gems stay locked in place. Transparent pricing from $29, before you ship.
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Not sure what it’s called? Find My Repair →
- from $35.00
- starting price
- 2
- services
- Lloyd’s
- insured shipping
$35.00
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Every Prong Repaired, One Trusted Workshop
Prongs wear down long before a stone falls out. Our jewelers restore them in gold, silver, and platinum — with upfront pricing before you ship.
Prong Retipping Service
$35.00A prong is the small strip of metal that holds down the stones in your jewelry. Over time, the top breaks off from wear. Our re-tipping prong service…
Start RepairWhat’s Wrong With Your Prongs?
Pick the problem — we’ll point you to the exact repair.
01
Prong Tips Look Flat or Worn
Prong Retipping Service · from $35.00
02
Prong Snapped Off or Missing
Prong Rebuilding Service · from $45.00
03
Prongs Catch on Clothing
Prong Retipping Service · from $35.00
04
Stone Wobbles or Clicks
Stone Tightening Service · from $50.00
05
Stone Already Fell Out
Gemstone Replacement and Setting Service · from $5.00
06
Need a Replacement Stone
Gemstone Replacement and Setting Service · from $5.00
07
Want a Full Checkup
Jewelry Spa Service · from $44.00
08
Something Else
Browse all repairs
Settings We Repair
Solitaires, halos, three-stone rings, and everything else held by a prong.
- Solitaire Settings
- Halo Settings
- Three-Stone Rings
- Cathedral Settings
- Cluster Settings
- Pendant & Earring Prongs
- Vintage & Filigree Settings
- Platinum & Gold Heads
How Much Does Prong Repair Cost?
Every prong repair has a clear starting price — you see the cost before you ship.
| Repair service | Starting price |
|---|---|
| Prong Retipping Service | from$35.00 |
| Prong Rebuilding Service | from$45.00 |
| Gemstone Replacement and Setting Service | from$5.00 |
| Stone Tightening Service | from$50.00 |
How Mail-In Prong Repair Works
No jeweler nearby? No problem. Your piece travels safely to our New York workshop and back — fully tracked the whole way.
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Ship Your Piece
Order your service online, pack your piece, and ship it to our workshop. We’ll guide you through safe packing every step of the way.
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Expert Jeweler Repairs It
A master jeweler inspects, repairs, and polishes your piece. If anything unexpected comes up, we contact you before doing extra work.
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Returned to You, Insured
Your piece ships back fully insured via FedEx with tracking — you’ll get an email the moment it’s on its way.
Typical turnaround: 5–7 business days for retipping • 10–15 business days for rebuilding • FedEx shipping options at checkout • Fully insured by Lloyd’s of London
Prong Repair Questions, Answered
How much does prong repair cost?
Prong retipping and prong rebuilding both start at $29. Retipping covers up to 8 worn prong tips; rebuilding replaces prongs that have broken off entirely. Stone tightening starts at $50. You see the price before you ship.
Retipping or rebuilding — which do I need?
Retipping adds fresh metal to worn prong tips that still exist. Rebuilding replaces a prong that has snapped off or gone missing. If you are unsure, choose retipping and we confirm with you before doing anything extra.
How do I know my prongs need repair?
Look for flattened or thin tips, prongs that catch on fabric, a stone that moves when you tap it, or a visible gap between prong and stone. Any of those means the stone is at risk.
How long does prong repair take?
Retipping takes about 5–7 business days from the day your piece arrives; rebuilding takes 10–15 business days, plus shipping time each way.
Is my piece insured during shipping?
Yes. We ship via FedEx and every shipment is fully insured by Lloyd’s of London. At checkout you select a FedEx shipping option (or ship on your own), and we return your piece fully tracked and insured.
Don’t Wait for the Stone to Fall Out
Skip the mall kiosk. Get your prongs repaired by experts — transparent pricing, insured FedEx shipping options, and no appointment needed.
Start Your Prong RepairQuestions? We’re here Mon–Thu 9AM–5PM ET & Fri 9AM–4PM ET — or chat with us anytime.