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Frequently Asked Questions

Answered by Jewelers.

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Yes – silver plated jewelry tarnishes, and it usually tarnishes faster than sterling silver. Silver plating is a microscopically thin layer of silver deposited over a base metal such as...
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To determine the value of your jewelry, start by examining any hallmarks or stamps that indicate metal purity or designer marks. For a professional assessment, consult a certified appraiser who...
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To remove gold plating from silver jewelry, here’s what’s involved: Assessment of the Piece: Determine if the jewelry can withstand the plating removal process without damaging any gemstones or delicate...
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A jeweler fixes a bent ring by placing it on a steel mandrel – a tapered rod used to hold rings during work – and carefully tapping it back into...
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A loose stone in a ring is fixed by tightening the setting that holds it in place. The correct repair depends on the type of setting and why the stone...
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The most reliable way to check for a loose prong is to gently tap the stone with your fingernail and listen. A secure stone makes no sound, while a loose...
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Most watch batteries last between one and three years under normal use. A standard three-hand analog quartz watch with no extra functions will typically run two to three years on...
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The durability of Black Rhodium plating varies depending on wear and care. Typically, it can last anywhere from 6 months to 2 years. Factors like frequent wear, exposure to chemicals,...
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A standard ring resize takes 1 to 5 business days at most jewelers. A simple plain band being sized up or down by one or two sizes is typically the...
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