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What to Do When Your Jump Ring Breaks

Written by Anna Currell
April 19, 2023

Have you ever reached for your favorite pendant necklace only to realize the pendant isn’t attached anymore? It happens — a broken jump ring can leave your favorite pendant or charm dangling precariously or completely detached from its chain. When faced with a broken jump ring, it's important to handle the situation with care and get help to put your piece back together. In this article, we’ll guide you through the process of having your broken jump ring repaired.

But First… What Exactly Is a Jump Ring?

A jump ring is a small metal loop that’s commonly used in jewelry making. The circular piece is usually made of sterling silver, gold, or stainless steel, and is often used to connect different parts of a piece of jewelry together. You might see a jump ring attaching a pendant to a chain, connecting charms to a bracelet, or linking a clasp to connect the two ends of a piece of jewelry.

Think of a jump ring as a link in the chain that holds everything together. It acts as a connector, allowing different components of a piece of jewelry to stay attached properly. Jump rings are essential for ensuring that your favorite necklace, bracelet, or earrings stay intact and secure. They are tiny, simple, and vital elements in jewelry design, and they play an important role in the overall structure and appearance of your jewelry.

earring jump ring solder before and after

A Step-By-Step Guide on How to Repair Your Jump Ring

If you’re feeling handy when you find that your jump ring is broken, loose, or out of whack, you can attempt to perform a jump ring repair on your own. Be sure to find the right size jump ring for the job, the right equipment, and these thorough instructions. But to be on the safe side, we recommend going to the professionals to make sure the job is done well. Asking a jeweler for help as soon as the problem occurs means you won’t have to worry about making it worse. Here’s how to get your broken jump ring fixed by the pros:

Step 1: Assess the Damage

The first step is to carefully examine the broken jump ring and determine whether it can be repaired or if it needs to be replaced entirely. Assess the condition of the chain or bracelet it is attached to — it might also require attention. Note down any specific issues or concerns you have about the piece before seeking professional help.

Step 2: Locate a Reputable Jeweler

Finding a reputable jeweler is an important step to ensure a high-quality repair that preserves the integrity and value of your jewelry. Seek recommendations from friends, family, or trusted online sources. Research local jewelers who specialize in repairs and have positive customer reviews. Visit their websites or social media pages to get a sense of their expertise and the range of services they offer.

Step 3: Consultation

Contact the jeweler you have chosen and explain the issue with your jewelry. Inquire whether they provide repair services for broken jump rings and schedule a consultation appointment. Some jewelers may offer an initial assessment and estimate at no cost, while others may charge a nominal fee for your initial visit.

Step 4: Visit the Jeweler (Or Send Them Your Jewelry)

During the consultation, your jeweler will want to see your broken jewelry. They will closely examine the broken jump ring and assess the extent of the damage. They may also inspect the rest of the piece to ensure there are no other underlying issues. Be prepared to discuss any concerns or preferences you have regarding the repair process.

If your jeweler offers mail-in repairs, you can skip this step and send your items right away. Include the notes you took in step one and any photos you’ve taken of the broken piece along with your package or when you place your order.

Step 5: Repair

The jeweler will provide you with an estimated timeline for the completion of the work. Depending on the complexity of the repair and the jeweler's workload, it may take anywhere from a few days to a few weeks for your jewelry to be ready.

Step 6: Inspection and Pickup (or Delivery)

Once the repair is complete, the jeweler will contact you to inform you that your jewelry is ready for pickup. Some mail-in repair providers may notify you that your jewelry is on its way back to you via mail. Once you receive it, carefully inspect the repaired jump ring and ensure that it is securely attached to the chain or bracelet. If any concerns arise, bring them to the jeweler's attention so you can resolve the issue right away. 


A broken jump ring can be frustrating, but with proper care and attention, it can be repaired professionally. Expert repairs not only restore the beauty of your piece but also extend its lifespan, allowing you to continue enjoying your cherished jewelry for years to come. Our jewelers at Quick Jewelry Repairs would be delighted to give you a hand and repair your jump ring so you can get back to wearing the jewelry you love. Our mail-in service also lets you skip a few steps so you don’t have to bother coming in to see us — send in your pieces and rest assured that we’ll take care of the rest.

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