We figured out that our customers are having difficulty figuring out what category their repair would fall into. For example, they know that a prong is broken, but don’t know the difference between getting a prong retipped vs getting a prong rebuilt.
Our goal is to make our repair types as transparent as possible for our followers. So this week, we will be breaking down the terminology to help your repair get processed as quickly as possible.
Ring Sizing
- Sizing up – adding metal to make a ring larger than it currently is
- Sizing down – removing metal to make a man or woman’s ring smaller than it currently is
Spa Treatment
- Tightening of stones – adjusting the prongs of a piece to more securely encase the gemstones or diamonds
- Polishing the entire piece of jewelry – cleaning a piece of jewelry to remove all signs of tarnish
- Rhodium plating or gold plating – adding a thin layer of rhodium or gold to the exterior of a jewelry piece
Stone Replacement
- Replace diamond – either re-setting a diamond in it’s current place on a piece of jewelry or sourcing a diamond to set where one has been lost
- Replace other stone – either re-setting any non-diamond gemstone in it’s current place on a piece of jewelry or sourcing a non-diamond gemstone to set where one has fallen out
Prong Repair
- Re-tip prong – repairing a small portion of a prong that has broken off
- Rebuild prong – repairing a full prong that has been damaged or broken off
Still have questions about our repair types? Shoot us a message!
Community Discussion
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