Quick Jewelry Repairs reviews

Thousands of customers around the world trust us to take expert care of their most treasured jewelry and watches.

4.6out of 5

Average of 436 ratings on Google and Yelp

What customers say

A selection of reviews from Google, Yelp and Facebook, plus notes customers sent us directly. Filter by repair to find stories like yours.

Showing 96 of 350 reviews

Tatyana A.Google review

I was very nervous sending my engagement ring and wedding band in the mail but it was a great choice! They were quick, easy to get a hold of and my pieces are just like when I first got them:) I have a platinum set that I got plated in yellow gold but wanted it professionally removed and polished to its original form.

Jane S.Google review

I can't believe what a beautiful job QuickJewwlryRepairs did with my Grandmothers Broch. It looks exactly like I remember when my Grandmother would wear it on her coat. I tried numerous jewelry repair shops, but they would not touch it, then I discovered QuickJewelryRepair. Best $120.00 I have ever spent. If you have jewelry that is close to your heart in need of repair, I highly recommend this company. Thank you to the team for their amazing work.

Andrew A.Google review

AMAZING! My wife lost a Tiffany earring and QJR was able to reproduce it exactly, almost eerie how good it was. My rep at QRJ, Catherine, was amazing and walked me through every step. My wife was so surprised at the unexpected return of her earrings that she cried. Thanks QJR!

Noelle M.Google review

Fast and my jewelry was beautiful. They did a great job!

Melanie J.Google review

Having had my wedding ring set sized down from a 7.5 to a 6.5, I can say that the work is undetectable. In addition, the jeweler found a tiny area of defect/damage within this intricate vintage-Victorian looking wedding set, so I had that repaired as well. The craftsmanship and attention to detail were superb. I HIGHLY recommend.

Eric M.Google review

I needed a ring re-sized and it was an easy and seamless experience. They even gave it a nice mirror polish! I definitely recommend.

Karam S.Google review

Really helpful – had a small issue with some jewelry, they just fixed it on the spot no charge

I’ve had jewlery repaired here in the past and will continue to come here in the future

Choco C.Google review

Best place for repair! Also best place for appraisal! I did both and very happy with it. Amazing service! I would trust jewelry only to this company! Thank you for being very careful with my jewelry and knowledgeable! Packaged very carefully. Fast, professional, reliable and very trustworthy! Thank you so much for your work.

Tracy S.Google review

Sent a wedding band to get resized due to arthritis. Thrilled to have it back and wearing again!

Kate M.Google review

Just received my re-enameled Ferris Wheel charm. OUTSTANDING, MAGNIFICENT, BEAUTIFUL WORK. Thank you Thank you Thank you. I am very appreciative! Kate McMahon

Ant D.Google review

A+++++ Super pleased with how everything worked out they fixed my gold chain in a timely matter they also cleaned it really nice I give them 5 stars I’m sending them my other jewelry to get fixed as well

Dennis L.Google review

Excellent timely work on my Vintage Hamilton King Khaki watch. Other jewelers pale by comparison.

Kellie N.Google review

love the customer service. they were with me every step of the way. my heirloom ring came home better then ever! Thank you So much for restoring my great-grandmothers ring into wearable jewelry! i will use them again for all my jewelry repair needs!

Md F.Google review

Great communication, prices and service! They replaces missing stones in my eternity band. I will definitely use them again

Kirsten L.Google review

Great communication and great work at a very fair price. I would use the services any day again in the future.

Donald L.Google review

Everyone was great! They kept me in the loop the whole process they did a wonderful job on my ring. Shipping was great also. Thanks Guys.

GilGoogle review

Great service at a reasonable price. My ring was repaired quickly and looks great.

John P.Sent to QJR

The repair to my ring was done expertly, it really looks great now. The shipping process was easy, and the work was done in a reasonable time frame. Overall I'm very happy and will be using you for all my future jewelry work.

Beth L.Google review

What a wonderful company! They helped me with a situation and were very kind and honest! A breath of fresh air. I’ve has repairs done before by them and the quality of their work is excellent. Please don’t hesitate to have your repairs there.

Beth L.Sent to QJR

What a fantastic company. I recently had an experience that I forgot I sent it to the . They reached out to me and truly resolved this issue which I very much appreciate. I also appreciate their honesty and kindness. A breath of fresh air,

TraciSent to QJR

I am beyond impressed on all levels! I had the prongs repaired and my stone reset. The service took about a week including travel time. You made my ring look brand new! I am beyond happy with the service!! Highly recommend Quick Jewelry Repairs for any jewelry service. Thank you so much!

Dana W.Google review

This company is wonderful. I highly recommend them! They took very special care of my one-of-a kind, antique ring that needed new enamel. They stayed in constant contact with me throughout the whole process, making sure they fully understood my hopes and expectations for the ring, and then they knocked this project out of the park! My ring looks better than I dreamed it could. I am very happy with the results. I am grateful to have found them! I will definitely work with this company again in the future.

Matt D.Google review

Excellent job and super quick turnaround time very pleased

Ernest M.Google review

QJR did an amazing job gold plating a sterling pendant I have that would have cost several thousand dollars if it was solid gold. They returned my pendant quickly in a nice box and I was absolutely stunned when I opened it! BLING!!! I'm Thrilled!!!

Jennifer J.Sent to QJR

This is my second transaction and I am very pleased again. I had some minor issues with my order that the customer service team jumped in and fixed immediately. I received my repair in a timely manner and it was beautifully done. I believe they are ethical and honest, and in the jewelry business, that is critical. I can recommend them highly and without hesitation.

Jennifer J.Google review

I have used Quick Jewelry Repair twice and it has been a great experience. There were no issues with the first order and it was quickly and expertly done. I had some minor issues with the second order but I reached out to customer service and they were very helpful. The problem was fixed and my repair was done quickly and flawlessly. I trust them to care for my jewelry and fix it right. Highly recommended!

Paula J.Google review

Such amazing craftsmanship. Very pleased with the results. After many years, now I can use all my rings… thank to the talented, expertise of the artesian and artist, in Quickjewerlyrepairs, they did an excellent job. You can trust them and you will very happy with the results. Delighted I finally found someone who I can trust with my jewelry to be fixed.

Colleen B.Google review

Great service! Kathleen was super friendly and took such amazing care of my chains. Would 100% recommend and will be returning again!

Christina P.Google review

I was apprehensive the first time I sent in my ring to Quick Jewelry Repairs, but the whole process has been great! Their customer service reps kept me updated all along the way and I received my ring back as good as new within a couple weeks!

Nora G.Google review

Quick reply to set up the order, easy use, cost-effective. Also, very patient with me, as the watch was lost in a move for a long time before I could complete the order. Watch came back with apparently fresh battery, and set to the right time and date. Thank you.

K M.Google review

The jewelers in our area would not touch the item that needed repair. SO, I found Quick Jewelry Repair….i was hesitant at first because I found the company on line. But…I was pleasantly surprised!
It was really easy to package and send my item.
It was easy connecting with someone for an update.
Viola!
I received my item and so far it works great!!
I would recommend Quick Jewelry Repair!

Lindsey S.Google review

I had them resize a ring. Shipping was speedy. The ring fits perfectly and looks beautiful. Would recommend 10/10

Jim C.Google review

I had a ring that my dad gave me that was sterling silver and it didn't fit. It has sentimental meaning to me. No one in town sizes this type of ring. Took the chance and set it to Quick Jewelry repairs to have it sized. Not only did they size it but they made it all shiny and new looking. Its amazing. The who process was easy and I liked all the updates I was given as the process went along. A+ thanks so much.

Justyn U.Google review

Process was easy and fast. Item was back to me within 2 weeks with updates during the process

Chris M.Google review

Excellent work, looks brand new

RiverGoogle review

My father’s class ring was lost in the yard for five years.
I sent it off to have it cleaned in hopes of having a presentable birthday/graduation gift for my brother.
I’m blown away

RiverSent to QJR

done < progress < before
My ring took about a month to clean, refurbish and have a stone set.
Truly, I’m so pleased with how this came out. My father passed in 2018, and my brother was the only one of his children to not a ring from him because this class ring was lost in yard. My brother graduates high school next spring, this is a perfect gift for him!

Mike B.Sent to QJR

The artisans at Quick Jewelry Repairs made this custom ring for me and it is absolutely stunning. The process was easy and the communication was thorough. The turn around time was fast, as well. I highly recommend these folks and will use them again.

Mary P.Google review

The staff replaced my smartwatch battery without damaging the waterproof seal. Quick, affordable, and even cleaned the screen. Gave me a warranty on the work—no other shop offers that.

Tracy F.Sent to QJR

I am very impressed by the online service you offer. I live in a small town and it was going to take 3 months to get my ring sized. I sent it to your company and had it back in just a couple weeks. The quality of work is amazing! I will definitely use Quick Jewelry Repair again. Thank you guys so much!

Steven C.Google review

The service that I requested was made exceptionally above my expectations!

Gale T.Google review

I am a woman who is very small. I can wear earrings but necklaces always have to be shortened!! I have used Quick Jewelry Repair for a number of items that needed to be shortened. They have always been so professional about the repairs. They always reached out to me whenever my instructions were unclear. They made certain everything was done well. I have never doubted their work. I highly recommend them for any jewelry repairs!

Vanessa G.Google review

I had an extremely positive experience with QJR! The turnaround time was good and I received notifications when it arrived, was complete, and when shipped so I could follow it with the tracking number. The price to fix my chain was more than reasonable and it was convenient to be able to mail it in as opposed to looking for a local place. My chain was polished nicely and looked like brand new! There was a delay when it was sent back but it was an issue with FedEx, not QJR. They were so kind to help me resolve the issue and I had my chain within hours of reaching out. I highly recommend this company and I would trust them with my jewelry without hesitation.

Ronald K.Google review

This company is the best in repairing and polishing your fine jewelry pieces I’ve ever seen and very trustworthy thank for being there for me

Lacy C.Google review

I have had more than 10 lab diamonds set in my customized semi mount rings. I have yet to be disappointed! This last ring that I had set was a setting that I have been wearing for years. Not only did you set a different diamond into the ring, but you polished it and whatever else you did you make the ring look shiny new! These guys are the REAL DEAL ! Customer service – A+++ , craftsmanship A+++! Excellent communication! Highly recommend!

Skye S.Sent to QJR

Super fast service. Two of my favorite necklaces got horribly tangled and I was devastated thinking I’d never be able to wear them again. Luckily a quick google search led me here and I’m so thankful it did. I will be using Quick Jewelry Repairs for all my needs!

Jamie D.Google review

I’ve used Quick Jewelry Repairs twice now to resize my wedding and engagement rings. Both times they have done a really beautiful job and have taken such good care of my jewelry. I’ll absolutely continue to use them in the future!

Sharon N.Google review

I was very impressed at the way my ring looked. You guys did an amazing job. I absolutely love the downsides you did on my husband ring since he is deceased. I am very, very happy.. I try other jewelry shops and they told me they did not work on that type material my ring was made of. You guys do amazing work I would definitely recommend my friends to you for their jewelry repair. I will also be back to you guys for my jewel repairs.

Dragana M.Google review

Excellent service. They even polished my ring and sent it back in a nice packaging and box. Thank you again!

Brittany G.Google review

I am delighted with my experience at Quick Jewelry Repairs. Staff communication was quick and friendly/helpful, shipping was easy and secure, and turn around time was fast. I will definitely be using QJR again, and recommend to anyone!

Wildman99Google review

Quick Jewelry Repair is a very professional operation. I highly recommend them. I have used them for a couple different repair jobs, and I have been very satisfied with the quality of their work.

JoannaSent to QJR

QJR was extremely responsive and accommodating. My jewelry came back on a date I requested, and in gleaming condition. I had 5 services performed (resize and spa) and am more than satisfied. Already planning another!

Ellen B.Google review

Repaired a piece that was my grandmother's. Irreplaceable and very affordable

Isaac L.Google review

Staff was very friendly! My necklace was kinda loose and they fixed it right up, they didn’t charge me because it was something that only needed a tweezer. Very nice of them

Randy G.Google review

They repaired my wife’s ring like she just purchased it. I would recommend QJR to anyone needing work done to their favorite family heirloom!

Marcus P.Google review

I have had three pairs of earring studs switched to threaded studs by QJR, each of them from estates sales – so one of a kind – and they were all done with care and of high quality.

In one case I needed a pair rushed and was very impressed with their rush service – I got what I paid for and was very happy with the turn around, getting them back in time for my wife's birthday.

Will be using them again since I am now not limited when shopping to my wife's preferred threaded studs – any option can be converted for my needs. Great Job!

Lexie M.Google review

Great customer service, prompt service, excellent quality.

Jennifer J.Sent to QJR

I was hesitant to send my ring away for repair, but the local guy I trusted retired. So I took a chance and used Quick Jewelry Repairs. My ring arrived today and it looks excellent! They did an incredible job for a reasonable price with a faster turnaround time than I could find locally. I will not hesitate to use them again in the future. In fact, I’m getting ready to send some items now. Thank you so much!

Y. C.Sent to QJR

I've been using Quick Jewelry Repair for a couple of years now and am very satisfied with their work and quick turnaround time. Have had rings resized, clasps repaired, and diamond resetting done by QJR. Compared to local jewelry repair services, their prices are typically a lot less. If I had questions, the chat function allowed me to converse with someone in regards to my order. 100% satisfied.

Angelyn M.Google review

I purchased a gorgeous sterling silver gentleman's ring in Pakistan on a whim. I asked many local jewelers if they could size it for me. No one would touch it if it wasn't purchased through them, and I was told it was a lost art. I searched online and found this place and figured I didn't have anything to lose! Best decision I could have made!! Price was reasonable, FedEx to and from, and communication was good. Would highly recommend and would use them again!

Teresa H.Google review

Quick jewelry has been so helpful and kind, even when I had an unexpected change. I would highly recommend them to anyone who needs a watch repair. They're great!

Richard Z.Google review

Had a great experience getting my wife an anniversary gift there. The thing that stood out most was the service and quality of product. Fantastic people and great prices

Emil L.Google review

Apollo worked with me and my wife to give her the perfect anniversary gift. Absolutely breathtaking, she loves it and that kind of customer service going the extra mile really is unparalleled, the sizing was a little big at first but they had no problem working with us to get the right size. I don’t write a lot of reviews, but seeing the smile on her face meant everything

Sharon W.Google review

We had a ring that belonged to my husband's mother that we wanted to pass on to our daughter. It was worn from wear and we sent it to Quick Jewelry Repair to have it replated – it looks FABULOUS! The ring turned out better than we could have ever dreamed – great job and wonderful folks to work with!

Jeffrey J.Google review

I have a 14k gold chain that had been rhodium dipped several times over a couple decades but most recently other jewelers told me it could not be replated. Quick Jewelry Repairs re-rhodium plated the chain where others could not, and now it is like new again. Thank you Quick Jewelry Repairs for your excellent work and service!

Jennifer G.Sent to QJR

I want to thank you for fixing and returning my necklace so fast. This is my third time using your service, and I'm always pleased.

JenniferGoogle review

Fast service and great prices. I was charged triple the amount at a local jeweler. Never again.

Lisa C.Google review

Very easy to work with. Communication was excellent. Very happy with how my ring turned out.

L. R.Sent to QJR

I normally don't write reviews but after several miracle repairs from Q.J.R. I feel that it's about time that I do. I've sent in many valuable pieces that hv sat in my jewelry box for yrs in need of repair or sizing. The process is easy, prices are great &each repair has been phenomenal! Q.J.R. will be the ONLY place that has my trust for all my jewelry repair needs&should be yours too!! You will not be disappointed!!

Rick G.Google review

They fixed/replaced my service ring stone when local jewelers said it couldn't be done. It's beautiful again now. Professionally handled from step one. Great communication. HIGHLY rated by me! Photo is ring prior to fixing.

Valerie K.Google review

Thank goodness for this company. I have sent necklaces to them twice for their detangling service and I would highly recommend them. They are always very quick and they ship back in a very presentable tangle- free manner in separate bags in a nice box. I feel very comfortable sending my jewelry to them.

Carrie M.Google review

I used Quick Jewelry Repairs to resize several rings and am always pleased with the quality of the service. The results were beautiful and the turnaround time was always within the time period they guaranteed. They were also careful not to damage the semi-precioud stones or metal during the resizing. I highly recommend their service.

Sophie H.Sent to QJR

This ring was a size 6 and I needed it to be a 9.75. I have a gold one from my mom for my undergrad school and for my graduate school graduation she found a silver one with the KU crest on EBay, but it only came in that small size. The ring got to them in 2 days and they had it back to me within 4. We had tried going to an in person jeweler first, but they said they could not do it because the metal was too thin. QJR did it perfectly and so quick. It is better than I could have imagined!

Carolyn D.Google review

I found Quirk Jewelry Repairs through and Google search for Hidalgo enamel ring repair. Not many jewelers will handle this type of repair. I read the reviews and decided to give it a shot. I couldn’t be more happy. They are communicative and responsive, reasonably priced for the work and keep you updated the whole time. My ring, now repaired is beautiful. Like brand new.

Hans O.Google review

My 40 year old military watch had a cracked crystal so I sent it to Quick Jewelry for repair. I could not have asked for better service, they exceeded my expectations with the speed and repair and prompt responses to inquiries. Highly recommend them for any jewelry repair.

Caroline B.Google review

Super easy user friendly online ordering experience. Reasonably priced. QJR keeps you posted during the entire process. Received my keepsake necklace back repaired and looking better than new! Highly recommend! Will use again!

Lauren M.Google review

I was skeptical to send my gold necklaces to a company to have them untangled, but I ended up being SO impressed and relieved when they returned them untangled. The process was so fast and easy. Thank you so much! 10/10 for necklace untangling!

Marie-Claude M.Google review

I am so happy about my ring resizing. Please pass on my thanks to your team…

Again (I am a returning customer), everything went great (communication, mailing, delay, etc.) with your company. I will certainly reach out to you for my future needs!

Laura W.Google review

I cannot say enough good things about this place. First, the communication was great. I got instructions on how to pack up my item. Then I sent it off and received a note when it arrived. I received another note when it was finished and being sent back. The whole transaction was completed in LESS THAN A WEEK and my very delicate previously broken chain is back around my neck in perfect condition. I am so glad I found QJR!

Kathleen W.Google review

I can't speak highly enough of Quick Jewelry Repairs. I sent them a small signet ring to engrave with a kestrel (a sparrow hawk). I was concerned that the ring was too small to engrave a good reproduction of the photo I sent, but it turned out amazingly well, and was there and back in less than two weeks.

Ed R.Google review

What a rare find! A customer focused, quality repair operation who stops at nothing to ensure a A++++ experience. A fifty year old college ring was resized and brought back to life for a fraction of the price of my local jeweler. Thank you, thank you, thank you Quick Jewelry Repairs!!

ChanSent to QJR

I would like to say thank you for your professional repair service for my watch that I thought I would never ever be able to find place that will accept to fix it. I took risk by sending a $500.00 watch to faraway place and not knowing that the repair shop will be honest enough to fix and return it back to me. After all my watch came back fixed and I am so happy with the service I received. From now on Quick Jewelry Repairs will be my only trustworthy place to count on for any jewelry repair

Vivien Y.Sent to QJR

I rarely leave reviews but I must do this for QJR. My antique opal cameo pendant is missing a part of enamel. At first I had a lot of concerns, what if the business is a scam, what if they destroy the piece, what if the result is disappointing… After receiving the piece today, I am totally amazed by the craftwork they have done. I am super satisfied and very pleasure for my decision of choosing QJR for this job. Convenient, fast, and quality of work. Highly recommend.

Jay T.Google review

Dropped off a necklace for repair in-person. It's more of an office and less of a storefront, so a bit hard to find, but that's beside the point. Intake and repair were handled quickly and it was very reasonably priced. Highly recommend!

Simone D.Yelp review

Great work and good prices the owner is a very nice and professional
I recommend them because not only do they do good repair work but they also have good sales all the time on new jewelry.

Tamara S.Google review

QJR has been my go to for a bit now. My long time jeweler moved during the pandemic and QJR is, dare I say, even better. The turnaround time is so fast and the prices are great. I’ve trusted them with heirlooms and will continue to go to them for all my jewelry needs in future!

Robert R.Google review

I can't say enough positive things about Quick Jewelry Repairs and their stellar crew! I had a very bespoke and unusual request for 10 watches. After researching and visiting jewelry shops all over the city, I stumbled upon this business and the process has been seamless! Excellent customer service, great communication, and quick turn around of the request. HIGHLY recommended!

Pamella R.Google review

I had an old Seiko watch that had been a gift from my mother, now deceased. They did a beautiful job of restoring its original beauty, plus the stem and crown needed to be replaced. When they returned it, it was running 10 minutes slow, so I returned it to them. They graciously overhauled it without extra charge and even paid for the shipping. It's now in excellent order. I would highly recommend them for your jewelry repairs. Thank you Quick Jewelry Repairs!!

ArianaSent to QJR

The turn around time to fix my ring and deliver back to me was so quick! I am satisfied with the service.

ErikaSent to QJR

I’m so delighted with my pieces. I was very specific about the repairs and changes I wanted and the result exceeded what I’d hope for. Really good workmanship and excellent customer services.

Mark A.Google review

i cant descript in words how a wonderful job they did and was very fast. please used them you get your money worth and more they are a real 5 stars company ,y money was well spend

Angel D.Google review

I had an infinity ring that lost the stone and they restored it to the degree that it looks like it’s brand new. I’m very impressed with the work “quick jewelry repair” does and the integrity they have.

Alia G.Google review

I was very pleased with their services and highly recommend them, whether you're local (like me!) or not. They fixed a necklace I haven't been able to comfortably wear for 18 years, and also replaced the center of my engagement ring (lost in a gardening accident, these many years ago), both for very reasonable prices and very quickly (a little over two weeks, and it might have been faster if I had checked my email sooner).

Wearing them both, as I walked out, felt so good. Hopefully I won't break or lose anything else, but if I do I feel confident they'll fix my jewelry without issue.

Kathleen J.Google review

Very nice and professional business! Quality workmanship and good price. Great communication and love my earrings!!!

NellomomGoogle review

I was blown away by the reasonable price, great customer service, and quick return of my wedding ring set. If I had known they were around, my wedding ring would not have sat in my jewelry box for 2 years. Quality work. I was concerned a bit about sending something so precious to me blindly to someone I was not even sure existed for real. But, I assure you, they are real, and they did a fantastic job on my ring.

Carla M.Yelp review

I couldn't be more pleased with the job that Quick Jewelry Repairs did for me. They. sourced and set a beautiful emerald for my grandmother's ring. Thank you so much for your excellent service and work!

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