Quick Jewelry Repairs reviews

Thousands of customers around the world trust us to take expert care of their most treasured jewelry and watches.

4.6out of 5

Average of 436 ratings on Google and Yelp

What customers say

A selection of reviews from Google, Yelp and Facebook, plus notes customers sent us directly. Filter by repair to find stories like yours.

Showing 24 of 25 reviews

Ant D.Google review

A+++++ Super pleased with how everything worked out they fixed my gold chain in a timely matter they also cleaned it really nice I give them 5 stars I’m sending them my other jewelry to get fixed as well

Vanessa G.Google review

I had an extremely positive experience with QJR! The turnaround time was good and I received notifications when it arrived, was complete, and when shipped so I could follow it with the tracking number. The price to fix my chain was more than reasonable and it was convenient to be able to mail it in as opposed to looking for a local place. My chain was polished nicely and looked like brand new! There was a delay when it was sent back but it was an issue with FedEx, not QJR. They were so kind to help me resolve the issue and I had my chain within hours of reaching out. I highly recommend this company and I would trust them with my jewelry without hesitation.

Skye S.Sent to QJR

Super fast service. Two of my favorite necklaces got horribly tangled and I was devastated thinking I’d never be able to wear them again. Luckily a quick google search led me here and I’m so thankful it did. I will be using Quick Jewelry Repairs for all my needs!

Lauren M.Google review

I was skeptical to send my gold necklaces to a company to have them untangled, but I ended up being SO impressed and relieved when they returned them untangled. The process was so fast and easy. Thank you so much! 10/10 for necklace untangling!

Laura W.Google review

I cannot say enough good things about this place. First, the communication was great. I got instructions on how to pack up my item. Then I sent it off and received a note when it arrived. I received another note when it was finished and being sent back. The whole transaction was completed in LESS THAN A WEEK and my very delicate previously broken chain is back around my neck in perfect condition. I am so glad I found QJR!

JordanSent to QJR

I cannot express just how happy I am with my experience! The team is incredibly fast, friendly, and helpful. The process was so easy and reasonably priced. I was heartbroken when I broke my necklace, it is such an important piece to me so to get it fixed and returned to me in less than a week meant so much. I will absolutely be using QJR for years to come.

Julia C.Google review

I found this shop by googling and wasn’t certain I could trust sending my broken jewelry at first. I went by their excellent reviews and I’m so glad I did. They did a beautiful job repairing a silver and CZ necklace that was broken and unwearable. The cost was so much less than what a jeweler would have charged and I’m thrilled with the results. Recommending! See my before and after photos.

Thomas B.Google review

I had a broke necklace. Searching the internet I found quick jewelery that I had got a price qouta. The price was dead on.

Eric M.Google review

I have a vintage Krementz 14K gold filled rope neck chain that broke. It is next to impossible to find these anymore and repairing a gold filled chain can be quite tricky. I was floored with how great the chain repair looked with Quick Jewelry Repairs and the quick turnaround. You cannot possibly tell where the repair was done; that’s how good it was!!

Victoria A.Yelp review

I had a broken 14k rope chain from nearly a decade ago that I found and wanted fixed. Their website options were clear, prices were so affordable and they allowed shipping although I live in NYC. It was out and back in no more than a week and a half and it came back well packaged and looking BRAND new. I was expecting to see where the chain was reattached because of how fine of a rope chain it was but it's literally magical how well it was fixed. They also communicate when it gets to them and goes back out to you so safe to say a great experience. Thanks guys!

Sherryl C.Google review

I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them in the mail to Quick Jewelry Repair and they quickly untangled the necklaces and returned them to me, just like new. Thank you so much!

Julieta H.Google review

Thank you Ara for an amazing service! Came in to get my gold chain fixed, he fixed it right away and got it taken care of with a small reasonable fee. Will be back for all my jewelry repair needs!

Laura L.Yelp review

I went by today to get a potentially broken jump ring looked at on a necklace. They were very quick at assessing the issue and welding it for me. The whole thing took less than 15 minutes. I will be back again.

Kara J.Yelp review

I went in for a necklace chain repair and was out of there in 15min! The repair was so quick only took about 5min. I'm so satisfied and impressed. This place is definitely a go to

Liam Y.Google review

Rarely do I post so enthusiastically. Unfortunately usually only when a businesses pisses me off. But this place was so awesome they deserve full accolades. Just needed a relatively simple repair on a broken lady's gold chain. A nearby location said it would be $xxx and would take 2 weeks. Came to Quick Jewelry Repairs and a) the guy who greeted me was so friendly and wanted to make sure I and all others were being well taken care of b) it was half price of previous place and c) he could do it in 10 minutes, which is what I thought initially. It's a broken chain, not a Crown Jewel. And the guy was so nice until I left. This place is on 18th floor, you have to show ID to lobby security. Kinda strange, but I love strange. This place is now my go-to. No doubt.

Kim S.Yelp review

I had a sentimental necklace with a rope chain which snapped in two.  I took it to a local NC jeweler in town and they quoted $90 to repair.  I did a little research online and discovered this company, spoke with a representative via chat and decided to send my necklace to them for repair! WOW!  They were FAST!  And my necklace looks as good as new and only for $40!!!!  I will definitely send any future jewelry issues to them as well as direct friends and family to them!  They are awesome!

Michael R.Google review

I needed a lobster clasp replacement on a large gold cuban link chain. Upon arrival I was promptly seen, pricing and the repair process were thoroughly explained to me. The jeweler/repair person himself was very friendly. The wait was very short, and I was pleased with job done. I plan on doing more business with them in the future.

Yen V.Yelp review

Amazing and friendly service!!! Had my purse chain fixed here – service was fast and efficient. Highly recommend for any jewelry repairs.

Ross C.Google review

Wow. Great experience. My wife's necklace broke while in town for a wedding. Ara and Jason not only did a fantastic and speedy job repairing the clasp and diamond but were kind enough to deliver it to her our hotel room. They went above and beyond. Will definitely recommend to friends.

Regina R.Yelp review

I never give reviews but this was was so amazing that I had to! My necklace chain broke that my husband gave me for our 10th wedding anniversary. This piece is very near and dear to my heart and I needed it fixed instantly. I found QJR online since I don't live near any jewelry stores and contacted them right away. Immediately, they sent me a shipping label for my necklace, I sent it in and within a day it was on my doorstep perfectly fixed. This company is extremely useful. Their customer service is always amazing and understanding. Highly recommend!

Eunice C.Yelp review

I rarely leave reviews but had to add one for Ara's amazing service. I came in the Friday before a holiday weekend and he was so friendly, helpful, and quick with repairing my broken clasp on a delicate necklace. Took less than 10 minutes. Definitely will send my friends here. Thanks so much!

Rebecca P.

I had a necklace that I have not worn in months due to a broken chain. I sent off to have repaired and am thrilled with the final product. The service and turn around time were amazing. The necklace looks perfect! I would send other items for repair in a heartbeat!

Marina V.Yelp review

I got a necklace shortened here and I really couldn't be happier with the results. Service was super quick, the job was done excellently, and my necklace looks amazing! I'm so glad to have found this place – will definitely be bringing all my jewelry here for repairs and cleaning!

Rachel R.Yelp review

Excellent, quick customer service! Came in here for a to fix a broken necklace chain and was able to pick it up the next morning. They only charged $15 and cleaned my engagement ring totally for free. Definitely coming back again for any repair needs.

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