Prong Repair
One of the most common type of jewelry setting, prong settings consist of tiny pieces of metal that bend up and over the crystal or gemstone to keep it in place. Constant friction between the stone and the setting gradually wears down the prongs over time, meaning that even the finest jewelry will need prong repairs at some point in its lifecycle.
Our prong re-tipping service adds metal to the top of damaged prongs to effectively restore the original setting, ensuring your favorite piece is fit to wear for years to come! Please fill out the form and required image details above when placing your order. We will reach out if any additional information is necessary to best complete the service.
Reviews
4.8 out of 5 from 450+ customer reviews
Recent reviews from Quick Jewelry Repairs customers.
“I am beyond impressed on all levels! I had the prongs repaired and my stone reset. The service took about a week including travel time. You made my ring look brand new! I am beyond happy with the service!! Highly recommend Quick Jewelry Repairs for any jewelry service. Thank you so much!”
Traci · Endorsal review · Mar 7, 2026
“done < progress < before My ring took about a month to clean, refurbish and have a stone set. Truly, I’m so pleased with how this came out. My father passed in 2018, and my brother was the only one of his children to not a ring from him because this class ring was lost in yard. My brother graduates high school next spring, this is a perfect gift for him!”
river · Endorsal review · Sep 4, 2025
“Quick Jewelry Repair is everything they say they are – and more. All of my communication with them has been professional, yet friendly and personable. But the best thing I can say about Quick Jewelry Repair is that they did an AMAZING job on my engagement ring! After 32 years the prongs were catching on things, a couple of them were noticeably crooked and the ring itself was no longer round because it molded itself to my finger. A local jeweler told me that each prong needed to be rebuilt and that the cost of doing that would be about $300/prong – for 6 prongs. I am SO HAPPY that I found QJR because my ring came back looking brand new! I wish I had a "before" picture to share, but I think the "after" picture really tells the story. I can highly recommend Quick Jewelry Repair – they're fabulous!”
Jyll Foy · Google review · Jan 15, 2024
“Quick Jewelry Repairs did an amazing job re-purposing my 1930’s era worn out platinum engagement ring. I found a used semi-mount and sent both both rings via their secure Fed Ex system. Ryan quickly answered all my questions; a new 14K 6 prong head was installed in the second hand ring, my heirloom diamond beautifully set and sent back to me earlier than predicted. I must admit i was a little nervous sending my precious items cross country to strangers I could only hope were honest but I needn’t have worried. Courteous, fast communication via Ryan, excellent craftsmanship and a secure shipping system made this a wonderful experience for me. My new-to-me ring is gorgeous!”
Eileen Utroske · Google review · Apr 26, 2023
“Quick Jewelry Repair are amazing!I have tiny wrists, and i have avoided or returned so many stunning pieces due to the hassle and potential cost of shortening the length. Bad reviews, crazy fees, long waits…i was scared! I stumbled across the QJR yelp page and i was in – and what a convenient location in flatiron adjacent to so many trains and USQ.Now to the business….Ara is a rockstar. He is very nice and quickly available, and he is sharp and understands what you are trying to achieve and how to accomplish it, as well as proposing decent and very reasonable prices, unlike scammers elsewhere! I had 2 different gemstone bracelets that simply needed links removed, and sharks all around midtown were trying to quote me anywhere for $30-50 for a process that takes a good jeweler mere minutes!! Are was able to propose between 18-25 for the different bracelets, totally fair rates in my opinion….dont forget to offer cash in this case! Return business doesn't hurt either ;)My experience was great here and they'll see me back sooner than later….thanks guys for a efficient and fair business!”
Amy K. · Yelp review · Oct 1, 2019
“Fast and my jewelry was beautiful. They did a great job!”
Noelle Mancini · Google review · Aug 10, 2026
“Really helpful – had a small issue with some jewelry, they just fixed it on the spot no charge I’ve had jewlery repaired here in the past and will continue to come here in the future”
Karam Singh · Google review · Jul 30, 2026
“love the customer service. they were with me every step of the way. my heirloom ring came home better then ever! Thank you So much for restoring my great-grandmothers ring into wearable jewelry! i will use them again for all my jewelry repair needs!”
Kellie Nagy · Google review · May 4, 2026
“Great communication, prices and service! They replaces missing stones in my eternity band. I will definitely use them again”
MD F · Google review · Apr 20, 2026
“Great communication and great work at a very fair price. I would use the services any day again in the future.”
Kirsten Loegering · Google review · Apr 14, 2026
“Everyone was great! They kept me in the loop the whole process they did a wonderful job on my ring. Shipping was great also. Thanks Guys.”
Donald Lewis · Google review · Apr 14, 2026
“Great service at a reasonable price. My ring was repaired quickly and looks great.”
gil · Google review · Apr 10, 2026
“The repair to my ring was done expertly, it really looks great now. The shipping process was easy, and the work was done in a reasonable time frame. Overall I'm very happy and will be using you for all my future jewelry work.”
John Peters · Endorsal review · Mar 16, 2026
“What a wonderful company! They helped me with a situation and were very kind and honest! A breath of fresh air. I’ve has repairs done before by them and the quality of their work is excellent. Please don’t hesitate to have your repairs there.”
Beth Lewis · Google review · Mar 13, 2026
“What a fantastic company. I recently had an experience that I forgot I sent it to the . They reached out to me and truly resolved this issue which I very much appreciate. I also appreciate their honesty and kindness. A breath of fresh air,”
Beth Lewis · Endorsal review · Mar 13, 2026
“Excellent job and super quick turnaround time very pleased”
Matt D · Google review · Feb 27, 2026
“This is my second transaction and I am very pleased again. I had some minor issues with my order that the customer service team jumped in and fixed immediately. I received my repair in a timely manner and it was beautifully done. I believe they are ethical and honest, and in the jewelry business, that is critical. I can recommend them highly and without hesitation.”
Jennifer Jones · Endorsal review · Dec 9, 2025
“I have used Quick Jewelry Repair twice and it has been a great experience. There were no issues with the first order and it was quickly and expertly done. I had some minor issues with the second order but I reached out to customer service and they were very helpful. The problem was fixed and my repair was done quickly and flawlessly. I trust them to care for my jewelry and fix it right. Highly recommended!”
Jennifer Jones · Google review · Dec 9, 2025
“Such amazing craftsmanship. Very pleased with the results. After many years, now I can use all my rings… thank to the talented, expertise of the artesian and artist, in Quickjewerlyrepairs, they did an excellent job. You can trust them and you will very happy with the results. Delighted I finally found someone who I can trust with my jewelry to be fixed.”
Paula J · Google review · Nov 28, 2025
“Great service! Kathleen was super friendly and took such amazing care of my chains. Would 100% recommend and will be returning again!”
colleen brady · Google review · Nov 5, 2025
“I was apprehensive the first time I sent in my ring to Quick Jewelry Repairs, but the whole process has been great! Their customer service reps kept me updated all along the way and I received my ring back as good as new within a couple weeks!”
Christina Pagan · Google review · Oct 30, 2025
“The jewelers in our area would not touch the item that needed repair. SO, I found Quick Jewelry Repair….i was hesitant at first because I found the company on line. But…I was pleasantly surprised! It was really easy to package and send my item. It was easy connecting with someone for an update. Viola! I received my item and so far it works great!! I would recommend Quick Jewelry Repair!”
K Montgomery · Google review · Oct 29, 2025
“Process was easy and fast. Item was back to me within 2 weeks with updates during the process”
Justyn Usera · Google review · Sep 13, 2025
“Excellent work, looks brand new”
Chris M · Google review · Sep 8, 2025