Quick Jewelry Repairs reviews
Thousands of customers around the world trust us to take expert care of their most treasured jewelry and watches.
4.6out of 5
Average of 436 ratings on Google and Yelp
What customers say
A selection of reviews from Google, Yelp and Facebook, plus notes customers sent us directly. Filter by repair to find stories like yours.
Showing 48 of 70 reviews
Having had my wedding ring set sized down from a 7.5 to a 6.5, I can say that the work is undetectable. In addition, the jeweler found a tiny area of defect/damage within this intricate vintage-Victorian looking wedding set, so I had that repaired as well. The craftsmanship and attention to detail were superb. I HIGHLY recommend.
I needed a ring re-sized and it was an easy and seamless experience. They even gave it a nice mirror polish! I definitely recommend.
Sent a wedding band to get resized due to arthritis. Thrilled to have it back and wearing again!
I had them resize a ring. Shipping was speedy. The ring fits perfectly and looks beautiful. Would recommend 10/10
I had a ring that my dad gave me that was sterling silver and it didn't fit. It has sentimental meaning to me. No one in town sizes this type of ring. Took the chance and set it to Quick Jewelry repairs to have it sized. Not only did they size it but they made it all shiny and new looking. Its amazing. The who process was easy and I liked all the updates I was given as the process went along. A+ thanks so much.
I am very impressed by the online service you offer. I live in a small town and it was going to take 3 months to get my ring sized. I sent it to your company and had it back in just a couple weeks. The quality of work is amazing! I will definitely use Quick Jewelry Repair again. Thank you guys so much!
I’ve used Quick Jewelry Repairs twice now to resize my wedding and engagement rings. Both times they have done a really beautiful job and have taken such good care of my jewelry. I’ll absolutely continue to use them in the future!
QJR was extremely responsive and accommodating. My jewelry came back on a date I requested, and in gleaming condition. I had 5 services performed (resize and spa) and am more than satisfied. Already planning another!
I've been using Quick Jewelry Repair for a couple of years now and am very satisfied with their work and quick turnaround time. Have had rings resized, clasps repaired, and diamond resetting done by QJR. Compared to local jewelry repair services, their prices are typically a lot less. If I had questions, the chat function allowed me to converse with someone in regards to my order. 100% satisfied.
Apollo worked with me and my wife to give her the perfect anniversary gift. Absolutely breathtaking, she loves it and that kind of customer service going the extra mile really is unparalleled, the sizing was a little big at first but they had no problem working with us to get the right size. I don’t write a lot of reviews, but seeing the smile on her face meant everything
I normally don't write reviews but after several miracle repairs from Q.J.R. I feel that it's about time that I do. I've sent in many valuable pieces that hv sat in my jewelry box for yrs in need of repair or sizing. The process is easy, prices are great &each repair has been phenomenal! Q.J.R. will be the ONLY place that has my trust for all my jewelry repair needs&should be yours too!! You will not be disappointed!!
I used Quick Jewelry Repairs to resize several rings and am always pleased with the quality of the service. The results were beautiful and the turnaround time was always within the time period they guaranteed. They were also careful not to damage the semi-precioud stones or metal during the resizing. I highly recommend their service.
This ring was a size 6 and I needed it to be a 9.75. I have a gold one from my mom for my undergrad school and for my graduate school graduation she found a silver one with the KU crest on EBay, but it only came in that small size. The ring got to them in 2 days and they had it back to me within 4. We had tried going to an in person jeweler first, but they said they could not do it because the metal was too thin. QJR did it perfectly and so quick. It is better than I could have imagined!
I am so happy about my ring resizing. Please pass on my thanks to your team…
Again (I am a returning customer), everything went great (communication, mailing, delay, etc.) with your company. I will certainly reach out to you for my future needs!
What a rare find! A customer focused, quality repair operation who stops at nothing to ensure a A++++ experience. A fifty year old college ring was resized and brought back to life for a fraction of the price of my local jeweler. Thank you, thank you, thank you Quick Jewelry Repairs!!
I am absolutely amazed with Quick Jewelry Repairs. I wanted to get my ring sized down from an 8 to a 4.5. Everywhere I went, they said that was impossible because it was silver and had cubic zirconium. But, I sent it off to QJR because they said they could do it. I was skeptical at first and said if they can’t get it to a 4.5, a 6 or something close would be fine too since I didn’t want the stones to fall out. Within a week I got it back and it was a 4.5 in PERFECT condition. Not a single mark from where they adjusted it. I even had stones going halfway around the band and those were not affected. 10/10 recommend to anybody who needs their jewelry repaired. I didn’t really take good before and after photos, but trust me it was worth it.
Quick Jewelry Repair is a great service. I had a ring that my local jewelry store said they could not resize. In fact, they told me to wear it on another finger. I sent it to QJR, and had it back in a week sized perfectly and gleaming. Very impressed with this company and will continue to use moving forward.
I think 🤔 you guys/gals have done a very special job in downsizing my wife’s wedding rings(new) to fit her ring finger perfectly. The ordering sheet was so detailed and easy and had great choices for work and payment options. A whole range of options that made it easy to keep going with the order. I’m coming back again with other jewelry pieces in the near future. Thank you.
I had my wife’s new wedding rings downsized and had great success. The order form had so many great choices and payment options and plans. I had to keep going through with my order. I do not regret my decision to order from Quick Jewelry Repairs. Com at all. Thank you.
Rating them again— they’re still a 5!! Had our wedding rings resized and they’ve yet to miss.
I was hesitant to send my rings for sizing through the mail. So I just sent one. They did an impeccable job, so I sent 3 more. They came back PERFECT. Stinks getting older and your knuckles get bigger… I now prefer them over my neighborhood jeweler. They are faster, more conscientious, excellent communication, better quality work. I highly and confidently recommend.
I searched locally and on the web for nearly a month before coming across Quick Jewelry repairs. After completing the paperwork, I mailed them 2 stainless Harley Davidson rings that I needed upsized. I made a mistake in my sizing and quickly emailed to adjust the work to be done. In less than 2 weeks, most of which was shipping, I received my rings back and perfectly resized. It is extremely difficult these days to find good quality work that comes along with excellent customer service and timely responses/attention to the needs of a customer. I will recommend their services to any of my friends who need similar work. Personally, I rate them OUTSTANDING!
"I recently had to get my diamond ring resized and I'm so glad I chose this jeweler for the job. From the moment I walked in, the staff was friendly and welcoming. They took the time to explain the resizing process to me and answered all of my questions.The jeweler was able to resize my ring quickly and the end result was perfect. The ring fits like a glove and looks even better than before. I was really impressed with the attention to detail and the care they took to ensure that the ring was resized to perfection.In addition to the great service, the pricing was also very reasonable. I shopped around at a few other jewelers and this one had the best pricing for the quality of work they did.Overall, I highly recommend this jeweler for anyone who needs their diamond ring resized or any other jewelry work done. They have excellent customer service, great pricing, and most importantly, they do outstanding work. Thank you for a job well done!"
I found QJR online. My husband needed his Air Force steel ring enlarged. We could not find anyone here in Canada to do the job! We sent it to them and we received it back around 3 weeks later. I was in contact with Ryan throughout and he was great to deal with. My husband loves his ring. Beautiful job! I cannot recommend them enough. Great company!
I had such a good experience with Quick Jewelry Repairs! They resized my ring that was way too big for me, and it fits me perfectly now. They were so helpful and easy to work with. Definitely using them again soon!
I had 2 custom military rings that I outgrew (fingers got fat). After taking them to a few jewelers locally, I was surprised to find out that they would not even attempt or has the capability to re-size the ring mostly due to the material (stainless steel/alloy). After doing some research on the Internet, I found Quick Jewelry Repairs. Although the reviews were all good, I was still hesitant about sending my “valued’ rings away for repairs (and having to pay upfront without seeing the finished p
I wish I was able to give 6 stars . I have a fully Diamond eternity ring that I needed expanded from a 9 to a 10.5 and I asked my OLD PERSONAL jeweler if he could get it done and also @jared where I purchased it from and both told me no and NOBODY could or would touch it . I googled and after 2 to 3 messages back and forth with Ryan I decided to give it a shot . After telling him my deadline ( which was 2- 3 days away) he MADE IT HAPPEN and I am overly pleased. Thank you so much.
I sent them an old ugly ring to be resized. What I got back was a new beautiful ring that fits right .
I sent a stainless steel ring in to get bumped up a size. What they sent back fits like a dream and looks better than it did before. I'm pleasantly surprised at the quality of their work.
Very glad I found this website. I had to get my very unique personalized ring, resized. I was hesitant to go anywhere because this ring means a lot to me. They resized my ring and gave it a good clean. I’m very satisfied! They did a great job, will definitely send my jewelry again for future repairs.
Sent a stainless steel ring for resizing, because there's no one local to southern Illinois that will do it. It took about 3-4 weeks, but it was totally worth it. The ring looks like it came in this size. They had to redo the inlay for an additional cost, but were very communicative and made the process super easy. I called twice (as I was nervous that they might not be legit), but they answered both calls and were easily able to tell me where they were in the process. Highly recommend and I would absolutely send anything else I need repaired in the future!
I had three rings resized. They were back to me within two weeks, looking like new. Seamless process. Could not have been more pleased. And the price is a fraction of what you would pay in jewelry store
I was worried about sending my ring through the mail to a company I didn't know much about, but they really came through. My size 8 gold-plated brass ring was resized to a 9, and it looks just as it did when I bought it. Because of the metal and unique stone it took a bit longer for them to work on it, but I would gladly take that than a rush job. Definitely would rely on them to resize a ring again, no doubt.
I had to have an anniversary band sized up from a 5 to a 6 and Quick Jewelry repairs did a fantastic job. The entire experience from contacting them, walking in to their office, discussing with Chiara and Enid what needed to be done, response time, everything was great and covid-compliant! I would not hesitate to to recommend them to anyone in need of quality jewelry repair work.They are the best!
Their customer service is SPOT ON. I sent a ring to be resized bigger and they first of all had the best price, but I experienced wonderful customer service too. You know a place is great when they remedy issues. A clerical mistake occurred where the ring was sent back to me not resized. They IMMEDIATELY sent me a label to send it back. They were extremely responsive and prompt on their chat and eased my anxiety. My ring made both trips unscathed across the country and it finally came back BEAUTIFUL for an expansion that even the small jeweler who made the ring originally did not want to attempt. The reviews are true, and your ring or any jewelry is in safe hands. 100% satisfied even with my hiccup!
Got my Siladium (stainless steel alloy) class ring resized, came out perfectly.
As a person, who had no experience of having a ring related service via online – it was really difficult at first for me to send my ring to Quick Jewelry Repairs.
My original blue sapphire ring which was gifted by my late grandmother's had to go through size down from 11 to 8. Quick Jewelry Repairs assured me that they will take care of everything. Thanks to Annabelle from Quick Jewelry Repairs who made the whole process easy to understand for me. I sent my ring, although it took more days than expected for them to size down my ring, but the Services andwand prices were as good as they mentioned. My ring looks great without any mark or anything like that.
Thank you for fixing my ring. I would definitely recommend this anyone out there who is reading my review.
They did an amazing job! My cousin passed away April 15th and I had got a ring of hers that was to big, I sent it to Quick Jewelry Repair and they resized it to fit me! And now I have a ring I can wear forever and keep her with me.
I had my engagement ring and wedding band resized through quick jewelry repairs. I was absolutely completely 100% satisfied! They made it so easy and I had no worries. I live in upstate NY so it's very expensive where I live to get anything resized jewelry wise. I am glad I found these wonderful people. Fast shipping and quality work and time.
Thrilled. That's the word to sum up my experience with QJR. Thrilled. My local jeweler charged four times as much for a similar resizing and it took them weeks to complete. Even though you are across the country from me, it took only a week to complete and return my jewelry to me Communication was great all the way. Far exceeded expectations. When I received my rings back, I immediately looked around for other jewelry that needed repair–because it was fun, easy, and cost-effective. Just made a loyal customer. Thank you!
I have a promise ring that was originally a size, 5, we sized to a 4.5 and then I wished to have sized to a 6. I went to a few local Jewelers and unfortunately they were unable to resize my ring due to it being made of an "alternative metal". As it turns out after finding QJR it was stainless steel. I was skeptical about sending it out at first, but I was pleasantly surprised. QJR is not only fast in their work, but they will send you email notifications to tell you when they received your repair, and when they finished. I think I waited less than two weeks total (considering I live in MI and they are in NY). When I received my ring it was super shiny and the work was to my satisfaction. You can't even tell it was resized. I'm so happy I found QJR and I would absolutely reccomend them to a friend and use them again!!
The service was great for the resizing of my ring. I had measured incorrectly and you guys figured that out and helped me. The final result was perfect.
I have an Air Force ring that I had since in 1995 and it needed to be re-sized. I could not figure out who made the ring. I sent out pictures and nothing. On top of that, the ring being a a stainless steel ring nobody and I mean nobody wanted to touch it. I was very reluctant to send my precious ring to somewhere I don't know. I searched the web and did nto find anyone that I would trust with my ring. I called Quick Jewelry repairs and they walked me through each step of the process. I knew when they received it and when it was being shipped back. The only note that I would say is when dealing with a ring like mine, get them to re-touch the black background because it will come back without the black. I should have asked but, again they where very helpful with my ring's second trip. They had everything completed and the ring back a second time before Balfore did anything to my high school ring that I sent off to get re-sized. Great prices great people!
Very happy, I sent my ring off on a Tuesday, received it back perfectly sized and sparkly a week and half later! If I would have used a local jeweler it would have taken 3 to 6 weeks. ~~Thank You ~~
At first I was hesitant to ship off my wife’s set all the way to New York for resizing, soldering and conform fitting. But with proper protection via insurance and reassurance from QJR, the shipping to and from was a breeze. Pricing was fair. My CSR walked me through the whole process with detailed emails and confirmations. We can’t see where resizing took place. I don’t think I’ll go anywhere else for future fine jewelry repair. My wife is very happy with her set. Happy spouse, happy house!
I sent a ring in for resizing and they received it the next day, wow, but thats not the best of the story. I live in Missouri and they are in New York! They notified me by email that they had received it, they notified me during the process and giving me continuous updates and when to possibly expect it. They anticipated a week after receiving it because the work load was high. Well, I got a notification that it was done, shipped and I received it back, looking absolutely great and all of this was done in less than 7 days. Wow is all I can say!! Great job, great service!
Had a Law School Class Ring resized three ring sizes. Quick turn around and the ring fits fine. Couldnt be more satisfied. Highly recommend!
Five stars, resized my ring twice over a couple months until it fit right. Super quick and very good.
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