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Tangled necklaces in a pile before untangling
Tangled necklaces before, and the same necklaces separated after
jewelry untangling service
Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 3 reviews of this repair Rated 4.8 out of 5 across 450+ customer reviews Read reviews (opens the Reviews tab on this page)
Turnaround: Approximately 5-7 business days from when we receive your item(s).

Service details

Professional necklace (and jewelry) untangler at your service

Jewelry is quick to tangle if it’s not stored properly. Even if it is, necklaces and bracelets can get twisted just by wearing them layered, meaning most of us will experience pesky tangled jewelry at some point. Our chain untangling service brings the practiced hands of our jewelers to your every knotted chain and tangled cluster of jewelry.

Pricing is $15 per item.

Please fill out the form and required image details above when placing your order. We will reach out if any additional information is necessary to best complete the service.

  1. Choose the repair

    Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.

  2. Describe the piece

    Configure the service and add clear photos or details requested for that repair.

  3. Ship it securely

    Complete checkout and follow the provided shipping instructions. Insured shipping options are available.

  4. We inspect and confirm

    Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.

  5. Repair and return

    A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

3 reviews of Jewelry Untangling Service

★★★★★

“Super fast service. Two of my favorite necklaces got horribly tangled and I was devastated thinking I’d never be able to wear them again. Luckily a quick google search led me here and I’m so thankful it did. I will be using Quick Jewelry Repairs for all my needs!”

Skye Summerall · Endorsal review · Jewelry Untangling Service · May 29, 2025

★★★★★

“I was skeptical to send my gold necklaces to a company to have them untangled, but I ended up being SO impressed and relieved when they returned them untangled. The process was so fast and easy. Thank you so much! 10/10 for necklace untangling!”

Lauren Mifsud · Google review · Jewelry Untangling Service · May 9, 2024

★★★★★

“I had two necklaces that were a tangled mess. When things finally started to open up during the pandemic, No one in my area wanted to tackle them. I dropped them in the mail to Quick Jewelry Repair and they quickly untangled the necklaces and returned them to me, just like new. Thank you so much!”

Sherryl Carter · Google review · Jewelry Untangling Service · Sep 30, 2020

Jewelry Untangling Service

From $0.00 calculated at checkout

  • Total

No additional work is completed without your approval.

  • Insured shipping options available
  • 30-day repair guarantee
  • Repairs completed by experienced jewelers and watchmakers

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Guided repair finder

Find the right repair in three quick steps

Choose the piece, describe the problem, then review the strongest matching services before configuring your exact price.

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