Ring stones being checked under magnification

Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 2 reviews of this repair Rated 4.8 out of 5 across 450+ customer reviews Read reviews

Turnaround: Approximately 7-10 business days from when we receive your item.

Service details

Tighten up Those loose stones

Constant friction between the stone and its setting causes each component to wear down gradually over time. This can result in the rocks on your jewelry coming loose. If one or multiple of the stones on a favorite piece feels wobbly, don’t wait or risk losing the gemstone entirely!

Our stone tightening service covers the inspection and tightening of up to eight side stones or one center stone.

Please fill out the form and required image details above when placing your order. We will reach out if any additional information is necessary to best complete the service.

Choose the repair

Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.
Describe the piece

Configure the service and add clear photos or details requested for that repair.
Ship it securely

Complete checkout and follow the provided shipping instructions. Insured shipping options are available.
We inspect and confirm

Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.
Repair and return

A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

2 reviews of Stone Tightening Service

★★★★★

“Great! Fixed two rings with loose stones for $20. Got a quick response on yelp when I asked for a quote too. Right around the corner from my office so I just waited 20-40 minutes, but also their drop off and mail services seem great too. Nice offices, nice staff, will come back!”

Archer B. · Yelp review · Stone Tightening Service · May 11, 2018

★★★★★

“I recommend this place to everyone! I just had my stone reset. Fast service and gentleman that did the work for me was the nicest guy! This is the place to go. THANKS!”

Grazia Kelly · Google review · Stone Tightening Service · Apr 25, 2018

Stone Tightening Service

From $50.00 calculated at checkout

Base Price

Piece Name

Optional. A nickname like “Grandma’s ring” helps you tell your pieces apart in your cart and order.

Item Description

Base Metal

How many stones need tightening?(Required)

Please enter a number from 1 to 8.

Our stone tightening service covers the inspection and tightening of eight side stones or one center stone. If more than 1 center or 8 side stones require tightening please add this service again.

Upload/Take Pictures of Item

Drop files here or

Max. file size: 128 MB, Max. files: 3.

Upload Picture(s)

Special Instructions (optional)

Your jeweler will read these notes—please keep them clear, concise, and focused on the selected repair (300 characters max). For anything else, email us after placing your order.

Add shipping insurance?

Covers your piece on its way to us and back to you, for 3% of the value you declare. While it is in our workshop, it is insured on our premises at no charge.

Yes

Declared value

Shipping insurance

3% of declared value, both ways $0.00

Rush Service Option

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Options
Total

No additional work is completed without your approval.

Insured shipping options available
30-day repair guarantee
Repairs completed by experienced jewelers and watchmakers

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