Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 450+ customer reviews Rated 4.8 out of 5 across all our repairs Read reviews (opens the Reviews tab on this page)

Service details

Curious about what metal your jewelry is made out of? No problem! You can easily find out with our industry-grade metal testing service, provided by a master jeweler with over thirty years of experience.

We use a jewelry acid test to figure out the metal content:
1. We rub the jewelry onto a black porcelain tile to create a streak (it doesn’t hurt the jewelry at all!)
2. We apply various concentrations of testing acid to the streak
3. Based on the reaction, we can determine the metal.

Send us your item today, and we’ll have an assessment ready for you within 1 business day after receiving your package.

  1. Choose the repair

    Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.

  2. Describe the piece

    Configure the service and add clear photos or details requested for that repair.

  3. Ship it securely

    Complete checkout and follow the provided shipping instructions. Insured shipping options are available.

  4. We inspect and confirm

    Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.

  5. Repair and return

    A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

Recent reviews from Quick Jewelry Repairs customers.

★★★★★

“Best place for repair! Also best place for appraisal! I did both and very happy with it. Amazing service! I would trust jewelry only to this company! Thank you for being very careful with my jewelry and knowledgeable! Packaged very carefully. Fast, professional, reliable and very trustworthy! Thank you so much for your work.”

Choco Candy · Google review · Jul 24, 2026

★★★★★

“I found quickly jewelry repairs online because I needed a reliable and secure company that could handle my needs. As a Long Island resident I could not find a company to help and especially for a reasonable price. After much research I came across quick jewelry repairs, they offered me the option to ship everything directly to them in NYC. Everything was handled with the utmost care and professionaly. They kept me informed on every step of the process, both with the items I needed appraised, as well as a few other repairs. They did an excellent job I would completely recommend to anyone looking for an honest, quick, incredible job!”

racquel popovic · Google review · Mar 12, 2019

★★★★★

“Fast and my jewelry was beautiful. They did a great job!”

Noelle Mancini · Google review · Aug 10, 2026

★★★★★

“Really helpful – had a small issue with some jewelry, they just fixed it on the spot no charge I’ve had jewlery repaired here in the past and will continue to come here in the future”

Karam Singh · Google review · Jul 30, 2026

Metal Testing

From $15.00 calculated at checkout
  • Total

No additional work is completed without your approval.

  • Insured shipping options available
  • 30-day repair guarantee
  • Repairs completed by experienced jewelers and watchmakers

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Guided repair finder

Find the right repair in three quick steps

Choose the piece, describe the problem, then review the strongest matching services before configuring your exact price.

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