Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 450+ customer reviews Rated 4.8 out of 5 across all our repairs Read reviews (opens the Reviews tab on this page)

Service details

For all repair orders and custom quotes

Not sure what you need? We can help just let us know in the special instructions.

If you were given a custom estimate for your jewelry or watch repair please enter that quoted amount and to provide you with the best service be sure to include all the information you discussed with our team under the special instructions.

We will reach out if any additional information is necessary. Any required modifications to the estimate amount or work instructions will be communicated to you before our team proceeds with any work. Please note additional charges may occur after our team receives your item(s) and evaluates work instructions further.

The evaluation fee is non-refundable. If, after evaluation, we’re unable to complete the requested work, your item will be returned and a return shipping fee will apply.

  1. Choose the repair

    Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.

  2. Describe the piece

    Configure the service and add clear photos or details requested for that repair.

  3. Ship it securely

    Complete checkout and follow the provided shipping instructions. Insured shipping options are available.

  4. We inspect and confirm

    Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.

  5. Repair and return

    A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

Recent reviews from Quick Jewelry Repairs customers.

★★★★★

“I live in Burbank, California and I wanted to recreate my mother’s ring. Unfotantely It was run over by a car one day when she was walking down the street. I started looking online for a place to recreate my mother’s ring and stumbled upon Quick Jewelry Repair’s. I have to say they are the real deal !!!! There process is seemless and they are so nice. They took an image of my ring and created a 3D replica of my ring. They then manufactured it in 2 weeks!!! It was perfect and the price was awesome. They charged me $150 for the 3D image and then $300 for the ring. So much cheaper then any retail location. Love this company and highly recommend them to everyone!”

ATTALLAH SOPHAS · Google review · Dec 17, 2018

★★★★★

“Fast and my jewelry was beautiful. They did a great job!”

Noelle Mancini · Google review · Aug 10, 2026

★★★★★

“Really helpful – had a small issue with some jewelry, they just fixed it on the spot no charge I’ve had jewlery repaired here in the past and will continue to come here in the future”

Karam Singh · Google review · Jul 30, 2026

★★★★★

“love the customer service. they were with me every step of the way. my heirloom ring came home better then ever! Thank you So much for restoring my great-grandmothers ring into wearable jewelry! i will use them again for all my jewelry repair needs!”

Kellie Nagy · Google review · May 4, 2026

Custom Order Service

From $0.00 calculated at checkout
  • Total

No additional work is completed without your approval.

  • Insured shipping options available
  • 30-day repair guarantee
  • Repairs completed by experienced jewelers and watchmakers

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Guided repair finder

Find the right repair in three quick steps

Choose the piece, describe the problem, then review the strongest matching services before configuring your exact price.

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