Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 3 reviews of this repair Rated 4.8 out of 5 across 450+ customer reviews Read reviews

Turnaround: Approximately 10-15 business days from when we receive your watch.

Service details

We do not repair or service smartwatches.

Have a stainless steel Apple Watch? Ask about our gold plating service.

Watch Crystal Replacement

The term “watch crystal” refers to the clear cover over the watch face. Depending on the watch, that cover may be made from different materials, and replacement availability is confirmed after inspection. A damaged cover can ruin the aesthetic of your favorite timepiece, or even render it unusable.

Our watch crystal replacement service removes the broken or scratched cover and replaces it with a new one, ensuring your watch is ready for wear and perfectly protected.

Please fill out the form and required image details above when placing your order. We will reach out if any additional information is necessary to best complete the service.

Choose the repair

Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.
Describe the piece

Configure the service and add clear photos or details requested for that repair.
Ship it securely

Complete checkout and follow the provided shipping instructions. Insured shipping options are available.
We inspect and confirm

Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.
Repair and return

A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

3 reviews of Watch Crystal Replacement Service

★★★★★

“My 40 year old military watch had a cracked crystal so I sent it to Quick Jewelry for repair. I could not have asked for better service, they exceeded my expectations with the speed and repair and prompt responses to inquiries. Highly recommend them for any jewelry repair.”

Hans Otten · Google review · Watch Crystal Replacement Service · May 28, 2024

★★★★★

“Hello. I want to say thank you for the wonderful service of replacing the crystal on my wife’s watch. The whole entire process from sending it in to receiving it back worked great. She is very happy. Will recommend your services to others. A very happy customer.”

Tom Phillips · Endorsal review · Watch Crystal Replacement Service · Aug 2, 2023

★★★★★

“Great service and workmanship. They did a crystal replacement for my watch and could not be happier. Great experience. Will use again.”

Charles Stahr · Google review · Watch Crystal Replacement Service · Jan 10, 2023

Watch Crystal Replacement Service

From $75.00 calculated at checkout

Base Price

Piece Name

Optional. A nickname like “Grandma’s ring” helps you tell your pieces apart in your cart and order.

Watch Brand Name(Required)

Make and/or Model

Special Instructions

Your jeweler will read these notes—please keep them clear, concise, and focused on the selected repair (300 characters max). For anything else, email us after placing your order.

Upload/Take Picture

Drop files here or

Max. file size: 128 MB, Max. files: 3.

Upload Picture(s)

Add shipping insurance?

Covers your piece on its way to us and back to you, for 3% of the value you declare. While it is in our workshop, it is insured on our premises at no charge.

Yes

Declared value(Required)

Please note: Pricing may vary after initial inspection in our facility, and additional charges may apply. Watch crystal materials and part availability are confirmed after intake. Special instructions and uploaded photos help our team review the request, but they do not guarantee a specific material, part, or final price. If you require a specific crystal material or OEM part, please contact us before shipping your watch.

Shipping insurance

3% of declared value, both ways $0.00

Rush Service Option

Subtotal
Options
Total

No additional work is completed without your approval.

Insured shipping options available
30-day repair guarantee
Repairs completed by experienced jewelers and watchmakers

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