Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 2 reviews of this repair Rated 4.8 out of 5 across 450+ customer reviews Read reviews (opens the Reviews tab on this page)
Turnaround: Approximately 1 week from when we receive your item(s).

Service details

Necklace Clasp Replacement and Lock Repair Service

The clasp (also known as the lock) is an essential part of your necklace or bracelet that secures the piece around your neck or wrist. However, frequent use and natural wear and tear can cause the clasp to loosen or even break, making your favorite jewelry unwearable.

At Quick Jewelry Repairs, we offer a professional clasp repair and replacement service for all types of locks. Our experienced jewelers can fix or source the perfect replacement for your necklace or bracelet, ensuring it is secure and wearable once again.

Whether you have a broken clasp or simply want to upgrade your current one, we are here to help.

  1. Choose the repair

    Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.

  2. Describe the piece

    Configure the service and add clear photos or details requested for that repair.

  3. Ship it securely

    Complete checkout and follow the provided shipping instructions. Insured shipping options are available.

  4. We inspect and confirm

    Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.

  5. Repair and return

    A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

2 reviews of Clasp Repair/Replacement Service

★★★★★

“I needed a lobster clasp replacement on a large gold cuban link chain. Upon arrival I was promptly seen, pricing and the repair process were thoroughly explained to me. The jeweler/repair person himself was very friendly. The wait was very short, and I was pleased with job done. I plan on doing more business with them in the future.”

Michael Rios · Google review · Clasp Repair/Replacement Service · Feb 28, 2019

★★★★★

“I rarely leave reviews but had to add one for Ara's amazing service. I came in the Friday before a holiday weekend and he was so friendly, helpful, and quick with repairing my broken clasp on a delicate necklace. Took less than 10 minutes. Definitely will send my friends here. Thanks so much!”

Eunice C. · Yelp review · Clasp Repair/Replacement Service · May 25, 2018

Clasp Repair/Replacement Service

From $48.00 calculated at checkout
  • Total

No additional work is completed without your approval.

  • Insured shipping options available
  • 30-day repair guarantee
  • Repairs completed by experienced jewelers and watchmakers

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Choose the piece, describe the problem, then review the strongest matching services before configuring your exact price.

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