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Find your repair

Find my repair

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watch band repair
Photographed & trackedEvery piece is photographed the moment it reaches our receiving desk, then tracked through each repair step. Nothing extra without your OKA jeweler inspects your piece first. If it needs more than you ordered, we quote it and wait for your approval. 1 review of this repair Rated 4.8 out of 5 across 450+ customer reviews Read reviews (opens the Reviews tab on this page)
Turnaround: Approximately 3-5 days from when we receive your items.

Service details

We do not repair or service smartwatches.

Have a stainless steel Apple Watch? Ask about our gold plating service.

Watch Band Repair

A watch without a band, or strap, is unwearable, but not for long. Our skilled team quickly mends or replaces any watch band or strap, whether it is torn, worn, or you simply want to refresh the look of your timepiece. Send in leather straps, metal bracelets, rubber sport bands, or smart‑watch straps; we handle them all.

Please fill out the form and upload clear images when placing your order. We will reach out if we need anything else to complete your service perfectly.

  1. Choose the repair

    Use the repair finder or service catalog to match the problem and see the compatible options, current price, and turnaround.

  2. Describe the piece

    Configure the service and add clear photos or details requested for that repair.

  3. Ship it securely

    Complete checkout and follow the provided shipping instructions. Insured shipping options are available.

  4. We inspect and confirm

    Your piece is documented on arrival. If anything falls outside the selected service, we contact you before doing or charging for extra work.

  5. Repair and return

    A specialist completes the approved work, and the piece is prepared for tracked return shipping.

How do I choose the right repair service?

Start with the repair finder and describe what happened to your piece. Each matching service shows its compatible options, current pricing, and turnaround. If you are still unsure, send clear photos and our team will help you choose before you ship.

Will I approve the price before extra work is done?

Yes. Your selected options establish the order price. If inspection reveals additional work that was not included, we will contact you for approval before proceeding.

How do I send my jewelry or watch?

Complete the service order first, then follow the shipping instructions provided with your order. Insured shipping options are available, and your piece is documented when it arrives.

How long will my repair take?

The current service turnaround appears on each repair page. Shipping time is separate, and we will contact you if inspection changes the expected schedule.

Can you work on unusual materials or repairs another jeweler declined?

Many services include alternative metals, unusual sizing, specialty plating, enamel, and difficult stone work. Check the material options on the service page or send photos so we can confirm the right path for your exact piece.

4.8 out of 5 from 450+ customer reviews

1 review of Watch Band & Strap Repair/Replacement

★★★★★

“Definitely a "quick" watch repair. A pin came out of my Omega watch's metal strap and since it holds sentimental value I wanted to make sure it was in good hands. The repair was completed within 10 minutes.”

Bryan B. · Yelp review · Watch Band & Strap Repair/Replacement · Jan 30, 2020

Watch Band & Strap Repair/Replacement

From $45.00 calculated at checkout

  • Total

No additional work is completed without your approval.

  • Insured shipping options available
  • 30-day repair guarantee
  • Repairs completed by experienced jewelers and watchmakers

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Guided repair finder

Find the right repair in three quick steps

Choose the piece, describe the problem, then review the strongest matching services before configuring your exact price.

Preparing repair options…