Ring Sizing Up Service
$70.00Sizing your ring has never been easier with our mail order ring sizing up service. Our expert jewelers can size up to any size you want, including half and…
5-10 business days
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Mail-In Jewelry & Watch Repair, Done Securely.
Choose your repair, see pricing up front, ship with FedEx, and follow every step from arrival to return.
What can we fix for you?
Search in your own words, such as “my chain snapped” or “watch stopped.”
- Upfront item pricing online
- Insured shipping options
- 30-day repair guarantee
What can we help you repair?
Choose the piece first, then narrow down the service and options.
Mail-in repair, made simple
Four steps from checkout to your door.
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1Order
Add services to your cart and customize each item for final pricing at checkout.
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2Ship
Seal your piece in a ziplock bag with the packing slip, then send it to us with your FedEx label.
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3Magic
Our jewelers and watchmaker inspect and repair your piece, and check with you before any extra work.
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4Wear
We return your piece with tracking. Timing varies by service.
Popular repairs
Live service prices come directly from the repair catalog.
Have a break in your favorite jewelry chain? Let our team of professionals solder your piece back to perfection with our chain soldering service.
7-10 business days
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Ring Sizing Down Service
$60.00Sizing your ring has never been easier with our mail order ring sizing down service. Our expert jewelers can size down to any size you want, including half…
5-10 business days
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When your watch stops working, the main culprit is the watch battery. Fortunately, it's a quick fix with our watch battery replacement service! We can supply batteries for…
3-5 business days
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Repairs other jewelers won’t take.
Alternative metals, unusual sizing, enamel, specialty plating, and difficult stone work need the right specialist. Tell us what happened and we’ll show you the closest service match before you ship.
They fixed/replaced my service ring stone when local jewelers said it couldn't be done. It's beautiful again now. Professionally handled from step…
Your piece is in good hands
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Insured shipping options
Discounted insured-label options are available, or you can use your preferred carrier.
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Documented on arrival
Your piece is logged and photographed when it reaches the workshop.
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Approval before extra work
If inspection changes the scope, you receive the details before additional work begins.
Real customers, real results
Read recent customer feedback on the platforms where it was originally published.
I needed a ring re-sized and it was an easy and seamless experience. They even gave it a nice mirror polish! I definitely recommend.
A+++++ Super pleased with how everything worked out they fixed my gold chain in a timely matter they also cleaned it really nice I give them 5 stars I’m sending them my other jewelry…
QJR did an amazing job gold plating a sterling pendant I have that would have cost several thousand dollars if it was solid gold. They returned my pendant quickly in a nice box and…
Your happiness is our guarantee
Our services include a 30-day repair guarantee beginning the day your item is returned. See the published return policy for full terms.
A clearer path for every kind of repair
See what your piece can look like again
Explore plating, polishing, enamel, and refinishing through real before-and-after work.
See transformationsStart with the exact watch problem
From batteries and crystals to crowns and overhauls, see the right scope, price, and timing.
Find my watch repairReliable capacity for jewelers and brands
A separate service path for recurring repair, restoration, and production support.
Partner with QJRRepair guides and care advice
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Read guideBefore you ship
How do I ship my jewelry safely?
After checkout, follow the supplied packing instructions. You can purchase a discounted insured label or use your preferred carrier.
What if my repair costs more than quoted?
We contact you with an exact quote before any extra work. You approve it, or we return your piece free of charge.
How long does a repair take?
Turnaround depends on the service and selected options. The current estimate is shown on each repair page before you add it to the cart.